Frequently asked questions about "Private trips"
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Prices vary according to route, booking and travel date, and are valid for a single journey within Germany.
ICE or other long distance train (product class ICE):
- Use all long distance trains (e.g. ICE, RJ, RJX, IC/EC, TGV - except trains requiring reservations -, ECE) and regional and local transport trains (e.g. IRE, RE, RB, S-Bahn) on the booked route and on the booked day.
IC/EC ticket (product class IC/EC):
- Use all IC/EC and regional and local transport trains (e.g. IRE, RE, RB, S-Bahn) on the booked route and on the booked day.
Yes. The City-Ticket is included free of charge for you in 130 cities. The "+City" on your ticket indicates that the City-Ticket option covers your start and destination stations.
- Single journeys of less than 100 km:
The ticket is valid on the day indicated on the ticket. - Journeys over 100 km:
You must begin your journey on the day specified on the ticket. You can interrupt a journey if you like and continue at a later time, such as the next day, as long as the start and destination stations remain unchanged.
- Tickets for return journeys under 100 km:
For the outward and return journeys, the date specified on the ticket applies -
Tickets for round trips over 100 km:
You must start the outbound or return journey on the day indicated on the ticket.
You can interrupt a journey if you like and continue at a later time, such as the next day, as long as the start and destination stations remain unchanged.The validity period of your ticket remains unchanged
Yes.
- Up to 1 day before the 1st day of validity of the outward journey: free of charge
- From the 1st day of validity of the outward journey: 30 euros per ticket
Regardless of the booking conditions:
You can cancel your digital ticket free of charge within a period of 3 hours (180 minutes) after purchase, regardless of the specific offer's terms and conditions. Payment will be refunded in full.
You will receive a 25% discount with a BahnCard 25 and a 50% discount with a BahnCard 50.
- Children up to the age of 5 always travel free of charge and do not need to be indicated when booking.
- Children aged 6-14 travel free of charge when accompanied by a person aged 15 or over. However, they must be indicated in the booking. The ticket holder can bring up to four children per ticket.
- Children up to the age of 5 always travel free of charge.
- Children aged 6-14 pay half the adult fare.
- Children aged 15 and over pay full price.
Flexible fare tickets are available up to 12 months before you plan to travel. Please observe the timetable changeovers in June and December
As of 1 January 2022, it is no longer possible to buy tickets from train attendants on long-distance services.
However, you can book a digital ticket on long-distance trains up to 10 minutes after departure (even if delayed). There is one condition: the train must travel for over 10 minutes between the station where you board and the following stop.
- Second class: second class tickets do not include a seat reservation. You can purchase a seat reservation with your ticket or separately at a later point of time.
- First class: first class tickets automatically include a seat reservation.
Yes, you can book the flexible fare Europe for international services.
Prices vary according to route, booking and travel date, and are valid for a single journey within Germany.
The offer is available to book from 1 April to 31 July 2026. You can book the offer for journeys between 1 April and 12 December 2026.
You can buy the flexible fare for young people via int.bahn.de or our DB Navigator app.
When booking, please select the passenger type "Person (aged 15-26)" and 2nd class under "Travellers, bicycles, discounts" or in DB Navigator under "Travellers, bicycles, discounts".
Please note that at least one leg of the desired journey must be travelled on trains in the ICE or IC/EC product classes.
The flexible fare fpr young people is also available at DB Travel Centres and selected DB agencies.
With the flexible fare for young people, you are not tied to a specific train.
ICE or other long distance train (product class ICE):
- You can use all long distance trains (e.g. ICE, RJ, RJX, IC/EC, TGV - except trains requiring reservations -, ECE) and regional and local transport trains (e.g. IRE, RE, RB, S-Bahn) on the booked route and on the booked day.
IC/EC ticket (product class IC/EC):
- You can use all IC/EC and regional and local transport trains (e.g. IRE, RE, RB, S-Bahn) on the booked route and on the booked day.
No. The flexible fare ticket for young people is only valid for second class. No upgrades to first class are available.
No, the ticket does not include a seat reservation. You can buy this either together with the ticket or separately later.
Yes. The City-Ticket is included free of charge for you in 140 cities. The "+City" on your ticket indicates that the City-Ticket option covers your start and destination stations.
You will receive a 25% discount with a BahnCard 25 and a 50% discount with a BahnCard 50. The My BahnCard 50 for young people up to and including the age of 26 is also available from 1 April to 31 July 2026 at a reduced price of € 64.99 (instead of € 79.90). So you can save twice as much!
You can only book this offer for journeys in the period from 1 April to 12 December 2026. You must travel part of the journey on ICE or IC/EC product class trains.
No, the flexible fare for young people is only valid for journeys within Germany.
Yes.
- Up to 1 day before the 1st day of validity of the outward journey: free of charge
- From the 1st day of validity of the outward journey: 30 euros per ticket
Regardless of the booking conditions:
You can cancel your digital ticket free of charge within a period of 3 hours (180 minutes) after purchase, regardless of the specific offer's terms and conditions. Payment will be refunded in full.
- Children up to the age of 5 always travel free of charge and do not need to be indicated when booking.
- Children aged 6-14 travel free of charge when accompanied by a person aged 15 or over. However, they must be indicated in the booking. The ticket holder can bring up to four children per ticket.
No, the offer is not available for children travelling alone. Children travelling alone already receive a 50% discount on their ticket.
The flexible fare ticket for young people is a limited-time offer. It can only be booked from 1 April to 31 July 2026 for journeys until 12 December 2026.
Eligibility is based on the passenger's age on the first day of travel, not on the day when the ticket is purchased. In the case of a return journey, eligibility is based on the passenger's age at the time of the first journey (outbound trip).
Government-issued ID cards are compulsory in Germany for people aged 16 and over. However, passengers can use a pupil's ID, passport or other form of photo ID as an alternative.
You can reserve a seat on any long-distance train. This costs EUR 4.90 in second class and EUR 5.90 in first class.
A free reservation is included when booking a first class ticket on the following trains:
- All long-distance trains within Germany.
- Long-distance cross-border trains, up to the station where you get off or change trains abroad.
If you change trains abroad, you will pay EUR 4.90 for second class and EUR 5.90 for first class seat reservations on subsequent trains.
Trains requiring seat reservations:
For trains requiring reservations, you will receive your seat reservation free of charge when you book your ticket. If you buy the reservation later, you will pay EUR 4.90 for the seat in second class and EUR 5.90 in first class.
Reservations are compulsory on some international services. If so, the reservation will already be included free of charge in the ticket price. Reservations are required in the following trains:
- France: high-speed trains (ICE and TGV) to Paris and Marseille (including all stopovers)
- Italy: Trains to Milan via Basel Bad Bf
- Poland: All long distance trains to Poland
Please note that you cannot travel on trains requiring reservations without a reservation, even if you have already purchased a flexible fare ticket including a reservation for another train.
Depending on the country, most trains can be booked up to 12 months before the day of travel and until shortly before the train's departure.
If the travel information does not show any connections, the date you selected is outside the current timetable period. The next timetable is usually released in mid-October, You can book your tickets after the release.
Yes.
You receive a 25% discount with the BahnCard 25 or a 50% discount with the BahnCard 50 on the German part of the journey.
With a BahnCard 100 you receive a 100% discount on the German part of the journey (except France). Holders of a BahnCard 100 can take advantage of relations-dependent fixed prices for journeys on cross-border co-operation services to France.
Children up to 3 years of age always travel free of charge and do not need to be indicated when booking.
Children under the age of 6 always travel free of charge on the German section of the journey and do not have to be specified when booking. Children under the age of 6 travel free of charge on the foreign section of the journey to Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Finland, Hungary, Luxembourg, Montenegro, Serbia, Slovakia, Slovenia, Sweden and Switzerland.
Children aged 6-14 travel free of charge on the German and foreign sections of the journey when accompanied by someone aged 15 or over. However, they must be indicated in the booking. The ticket holder can bring up to four children per ticket. The age on the day of departure applies.
For journeys to France and Switzerland, children receive a 50% discount on the price paid by adults on the French and Swiss sections of the journey.
Note: If you would like to reserve a seat for your child, please indicate the number of children and their corresponding ages when booking. The age on the day of departure applies.
Yes.
Children travelling on their own or accompanied:
Children pay a reduced fare for the trip from the age of either 4 or 6, depending on the country. Therefore, please indicate their age when booking. The age on the day of departure applies. In some countries, children travelling alone and persons accompanying them must be above a certain age. The next two questions provide more information.
In Germany, children and young people aged 15 and over pay the full fare. Abroad, children and young people pay the full price from the age of 12, 14, 15, 16 or 17, depending on the country:
- In Finland from the age of 17
- In Denmark, Ireland, Northern Ireland, Norway, Sweden and Switzerland from the age of 16
- In Austria, Slovakia and the Czech Republic from the age of 15
- In Montenegro, Serbia and Hungary from 14 years of age
- In all other countries from 12 years of age
The price is calculated automatically when booking.
Yes. The following minimum ages apply:
- Belgium: 6 years
- Bosnia-Herzegovina: 4 years
- Bulgaria: 10 years
- Denmark: 6 years
- Finland: 6 years
- France: 12 years
- Greece: 12 years
- Croatia: 6 years
- Lithuania: 4 years
- Luxembourg: 6 years
- North Macedonia: 4 years
- Montenegro: 6 years
- Netherlands: 12 years
- Norway: 4 years
- Austria: 6 years
- Poland: 13 years
- Republic of Ireland: 4 years
- Romania: 18 years
- Sweden: 7 years
- Switzerland: 6 years
- Serbia: 6 years
- Slovakia: 6 years
- Slovenia: 6 years
- Spain: 4 years
- Srpska: 4 years
- Czechia: 6 years
- Turkey: 4 years
- Hungary: 10 years
- Tickets for international routes of up to 100 kilometres are valid for one day. This applies to both one-way and return tickets.
- Tickets for international routes of over 100 kilometres are valid for two days. The journey must start on the first day of validity.
If the outward and return journeys are booked as a single ticket, this ticket is valid for a total of two days. This means you must start the return journey on the same day of the outward journey. We recommend booking one ticket per direction if necessary.
If the outward and return journeys are booked as two separate tickets, each ticket is valid for two days.
Please note:
If your outward and return journeys are no more than two days apart, you will get one ticket for both journeys.
If your outward and return journeys are more than two days apart, you will receive one ticket for each journey.
The flexible fare Europe allows you to interrupt your journey and continue it later under the following conditions:
- The outward and return journeys must be made within the validity period of two days stated on the ticket.
- The validity period of your ticket must not be exceeded.
- The departure and destination stations must not change.
Yes.
- Up to 1 day before the 1st day of validity of the outward journey: free of charge
- From the 1st day of validity of the outward journey: 30 euros per ticket
You can cancel a flexible fare Europe ticket up to 6 months after the end of the period of validity.
Regardless of the booking conditions:
You can cancel your digital ticket free of charge within a period of 3 hours (180 minutes) after purchase, regardless of the specific offer's terms and conditions. Payment will be refunded in full.
- If you have a (super) saver fare ticket, you can only travel on the service indicated on the ticket. Offers are available for ICE/IC/EC connections within Germany.
- You can use local transport (e.g. RE, RB, IRE and S-Bahn or non-DB trains) to get to/from a long-distance station if you include them in your booking. You are not restricted to travelling on a specific train when using local rail services. However, your journey must be completed by 10:00 am the following day.
No. It is not possible to exchange or cancel this type of ticket.
Instant cancellation
You can cancel your digital ticket free of charge before the first day of validity and within a period of 3 hours (180 minutes) after purchase regardless of the specific offer's terms and conditions. You will receive a full refund of what you paid.
- Children up to 5 years of age always travel free of charge and do not need to be indicated when booking.
- Children aged 6-14 travel free of charge when accompanied by a person aged 15 or over. However, they must be indicated in the booking. The ticket holder can bring up to four children per ticket.
- Exception: When using a City-Ticket, children aged 6-14 pay the children's fare for a single journey in the respective transport association.
- Children aged 0-5 always travel free of charge.
- Children aged 6-14 pay half the adult fare.
Within the constraints of the timetable changeovers in June and December, you can book tickets max. 12 months before you travel.
BahnCard 25 and 50 holders get a 25% discount (except City-Ticket).
Passengers who purchase a (super) saver fare can also use the City-Ticket. It is now issued as an add-on to the (super) saver fare, depending on your connection.
When booking a (super) saver fare, the City-Ticket will be available separately for a fee depending on the specific departure or destination stop. This is subject to the following conditions:
- The departure or destination stop is in one of the approximately 130 City-Ticket towns and cities
- Your booking includes a journey to or from the long-distance service within the City-Ticket area using local transport
If you indicate in your booking enquiry that you only need DB long-distance trains (e.g. from Cologne Main Station to Berlin Central) and do not require a transfer within the City-Ticket area using local transport, the saver fare ticket will be issued without a City-Ticket.
No. A (super) saver fare ticket does not grant the holder access to a DB Lounge.
You can change or cancel your saver fare ticket before the first day of validity. The processing fee is EUR 10. We issue as a refund a voucher that is valid for 3 years. It is not possible to cancel a ticket on or after the day of travel.
If you have booked an outbound and return journey on a single ticket, the two journeys must be cancelled together. If you are unsure about one of the journeys, book the tickets separately.
To cancel your saver fare ticket, log in to your My Bahn customer account and go to "My last bookings". You can also use the order search function. Afterwards, you can book your new ticket as you normally would.
Instant cancellation
You can cancel your digital ticket free of charge before the first day of validity and within a period of 3 hours (180 minutes) after purchase regardless of the specific offer's terms and conditions. You will receive a full refund of what you paid.
No. Super saver fare tickets are excluded from exchange and cancellation.
Instant cancellation
If you buy a ticket via int.bahn.de or the DB Navigator app, you can cancel it free of charge within a period of 3 hours (180 minutes) after purchase, regardless of the specific offer's terms and conditions. Payment will be refunded in full.
Every visitor to Venice must pay an access fee directly to the city government on certain days between 3 April and 26 July 2026. There are exemptions in certain cases. The specific days, terms of payment, exemptions and all other information can be found at https://cda.ve.it/en/.
For Belgium, Luxembourg, the Netherlands and Switzerland:
You can book tickets up to 12 months in advance and until shortly before departure.
For Denmark, Italy, Croatia, Austria, Poland, Sweden, Slovakia, Slovenia, the Czech Republic, Hungary:
You can book tickets up to 6 months in advance and until shortly before departure.
For France:
You can book tickets up to 6 months in advance and up to one day before departure.
If the travel information does not show any connections, the date you selected is outside the current timetable period. The next timetable is usually released in mid-October, you can book your tickets after the release.
Reservations are compulsory on some international services. If so, the reservation will already be included free of charge in the ticket price. Reservations are required in the following trains:
- France: high-speed trains (ICE and TGV) to Paris and Marseille (including all stopovers)
- Italy: Trains to Milan via Basel Bad Bf
- Poland: All long distance trains to Poland
Please note that you cannot travel on trains requiring reservations without a reservation.
You will receive a 25% discount on the German section of the route with the BahnCard 25/50/100. The BahnCard 100 discount does not apply to the (super) saver fare Europe France.
The City-Ticket is only available for the 130 participating towns and cities in Germany. City-Tickets are not issued for towns and cities in other European countries.
Therefore, always indicate the specific departure or destination stop in Germany when booking a saver fare Europe or super saver fare Europe ticket. The City-Ticket for flexible travel to and from the long-distance service is included in the total ticket price if the following conditions are met:
- The departure or destination stop is in one of the 130 City-Ticket towns and cities
- Your booking includes a journey to or from the long-distance service within the City-Ticket area using local transport
If you indicate in your booking enquiry that you only need long-distance trains (ICE, IC, EC, e.g. from Cologne Main Station to Amsterdam) and do not require a transfer within the City-Ticket area using local transport, the ticket will be issued without a City-Ticket.
- Cancellation is possible for a fee of EUR 10 up to one day before the first day of validity. The refund is issued as a voucher.
- Cancellation is no longer possible from the first day of validity.
Instant cancellation
You can cancel your digital ticket free of charge within a period of 3 hours (180 minutes) after purchase regardless of the specific offer's terms and conditions. Payment will be refunded in full.
No. A (super) saver fare Europe ticket does not grant the holder access to a DB Lounge.
In Belgium, there may be security checks at the railway station. Please have your passport or identity card ready and be at the platform in good time before the train departs.
A dog may be taken in second class on journeys to Denmark. Only guide dogs and assistance dogs are permitted in first class.
- Children up to the age of 5 travel free of charge (incl. free seat reservation for trains requiring reservations, no ticket required) Children up to the age of 3 are only allowed to travel in France if accompanied.
- The following applies to children aged 6 to 14, who are accompanied by at least one passenger aged 15 or older and who are entered on that person's ticket,
- Travel free of charge on the DB section of the route
- Pay half of the adult fare on the SNCF section of the route.
- Exception: When using a City-Ticket, children aged 6-14 pay the children's fare for a single journey in the respective transport association.
- Children up to the age of 5 always travel free of charge. Children up to the age of 3 are only allowed to travel in France if accompanied.
- Children aged 6-14 pay half the adult fare.
- Children up to 5 years of age always travel free of charge and do not need to be indicated when booking.
- Children aged 6-14 travel free of charge when accompanied by a person aged 15 or over. However, they must be indicated in the booking. The ticket holder can bring up to four children per ticket.
- Exception: When using a City-Ticket, children aged 6-14 pay the children's fare for a single journey in the respective transport association.
- Children up to the age of 5 always travel for free on the German section of the route.
- Children from up to the age of 3 always travel free of charge on the Italian section of the route.
- Children aged 6-14 pay half the adult fare on the German section of the route.
- Children aged 6-11 pay half the adult fare on the Italian section of the route.
You may carry a maximum of three pieces of luggage on DB-ÖBB trains as long as they can be carried by one person on their own.
The maximum dimensions of 90 x 60 x 40 cm per item of luggage must not be exceeded.
- Children up to 5 years of age always travel free of charge and do not need to be indicated when booking.
- Children aged 6-14 travel free of charge when accompanied by a person aged 15 or over. However, they must be indicated in the booking. The ticket holder can bring up to four children per ticket.
- Children up to the age of 11 may only travel in the Netherlands when accompanied by a person who is at least 18 years old.
- Exception: When using a City-Ticket, children aged 6-14 pay the children's fare for a single journey in the respective transport association.
If you want to enter or leave a station platform but the gates are closed, use the large square barcode at the top right of your online ticket to open them. Simply hold the barcode up to the scanner (illuminated section). The gate will open immediately. If you show your online ticket on a mobile device and have saved your credit card on this device, we recommend deactivating NFC to avoid an unintentional debit.
- Children up to 5 years of age always travel free of charge and do not need to be indicated when booking.
- Children aged 6-14 travel free of charge when accompanied by a person aged 15 or over. However, they must be indicated in the booking. The ticket holder can bring up to four children per ticket.
- Exception: When using a City-Ticket, children aged 6-14 pay the children's fare for a single journey in the respective transport association.
- Children up to the age of 5 always travel free of charge.
- Children up to the age of 5 may only travel in Austria if accompanied.
- Children aged 6-14 pay half the adult fare.
- Children up to 5 years of age always travel free of charge and do not need to be indicated when booking.
- Children aged 6-14 travel free of charge when accompanied by a person aged 15 or over. However, they must be indicated in the booking. The ticket holder can bring up to four children per ticket.
- Exception: When using a City-Ticket, children aged 6-14 pay the children's fare for a single journey in the respective transport association.
- Children up to 5 years of age always travel free of charge and do not need to be indicated when booking.
- Children aged 6-14 travel free of charge when accompanied by a person aged 15 or over. However, they must be indicated in the booking. The ticket holder can bring up to four children per ticket.
- Exception: When using a City-Ticket, children aged 6-14 pay the children's fare for a single journey in the respective transport association.
- Children up to 5 years of age always travel free of charge and do not need to be indicated when booking.
- Children aged 6-14 travel free of charge when accompanied by a person aged 15 or over. However, they must be indicated in the booking. The ticket holder can bring up to four children per ticket.
- Exception: When using a City-Ticket, children aged 6-14 pay the children's fare for a single journey in the respective transport association.
- Children up to the age of 5 always travel free of charge. Children under the age of 6 must be accompanied when travelling in Switzerland.
- Children aged 6-14 pay half the adult fare on the German section of the route.
- Children aged 6-15 pay half the adult fare on the Swiss section of the route.
First and second-class saver fare Europe and super saver fare Europe tickets to destinations in Ukraine can only be purchased as paper tickets from DB sales offices (DB Travel Centre, DB agency). Online sales are not offered.
Here you can select a station and see under "Beratung und Unterstützung" (advice and support) whether a DB Travel Center or a DB agency is available at the selected station:
The super saver fare ticket for senior citizens can be booked in the regular travel information on our website and in our app DB Navigator. At the DB Travel Centre and agencies, the ticket can be purchased as a digital ticket.
If you are 65 or older on the first day of travel, you can purchase the super saver fare ticket for senior citizens.
The super saver fare ticket for senior citizens is currently only available for 2nd class.
Yes, but you have to book local transport when you buy your ticket. Tickets with local transport are available in a super saver fare for senior citizens. However, the offer is not available for local transport connections only.
If a delay of at least 20 minutes is expected at the destination, the journey can be continued on the same route, on a different route or at a later time.
A seat reservation is not automatically included in the ticket. However, it can be booked separately.
For larger luggage, we recommend simply sending it ahead. The luggage will be picked up conveniently at your home. This will make your journey easier – and not just when it comes to boarding or disembarking from the train.
We’ll be happy to provide some advice on the best way to transport your luggage, including how to adjust the transfer time or book a seat near the luggage rack.
You can arrange to have your suitcases picked up from your home and delivered to your chosen address using Hermes luggage shipping. This partner offer is available for rail travellers.
The previous DB luggage service is no longer available for private customers.
The saver fare ticket for senior citizens can be booked in the regular travel information on our website and in our app DB Navigator. At the DB Travel Centre and agencies, the ticket can be purchased as a digital ticket.
If you are 65 or older on the first day of travel, you can purchase the saver fare ticket for senior citizens.
The saver fare ticket for senior citizens is currently only available for 2nd class.
Yes, but you have to book local transport when you buy your ticket. Tickets with local transport are available in a saver fare for senior citizens. However, the offer is not available for local transport connections only.
If a delay of at least 20 minutes is expected at the destination, the journey can be continued on the same route, on a different route or at a later time.
A seat reservation is not automatically included in the ticket. However, it can be booked separately.
For larger luggage, we recommend simply sending it ahead. The luggage will be picked up conveniently at your home. This will make your journey easier – and not just when it comes to boarding or disembarking from the train.
We’ll be happy to provide some advice on the best way to transport your luggage, including how to adjust the transfer time or book a seat near the luggage rack.
You can find the super saver fare ticket for young people in the regular travel information. This ticket is for customers up to and including 26 years of age. The offering is available along with all of the other ticket types listed for passengers aged 15-26. This also applies to the app.
Eligibility is based on the passenger's age on the first day of travel. Train attendants check the passenger's age.
You can find the saver fare ticket for young people in the regular travel information. This ticket is for customers up to and including 26 years of age. The offering is available along with all of the other ticket types listed for passengers aged 15-26. This also applies to the app.
Eligibility is based on the passenger's age on the first day of travel. Train attendants check the passenger's age.
Yes, the ticket is available for children and young adults aged 26 and under (eligibility is based on age on first day of travel).
You can book your group travel here:
- int.bahn.de
- DB Navigator app (up to max. 99 people)
- DB Travel Centre or DB agency
- By telephone on +49 30 2970 (costs depend on the provider)
Subject to availability.
- You can book the ticket online up to six months in advance.
- You can book up to 12 months in advance at the DB Travel Centre, DB agency or by telephone.
You may only travel on long-distance trains (ICE, IC/EC) and on the days indicated on the ticket.
If starting or completing your journey on regional or local trains (RE, RB, IRE, S-Bahn), you are not restricted to specific services or times.
- Children up to 5 years of age always travel for free. They do not need their own ticket or seat reservation.
- Children aged 6-14 pay half the adult fare. The ticket includes a free seat reservation.
You can reserve your preferred group travel option free of charge for 21 days up to two months before starting your journey, without any obligation to buy it.
This option is available from the following outlets:
- DB Travel Centre or DB agency
- By telephone on +49 30 2970 (costs depend on the provider)
Yes, you can make a deposit on your ticket at a DB Travel Centre or DB agency. The deposit is EUR 6 per person. The remaining payment must be made no later than 14 days before travel.
When booking online, you must pay the price in full.
Yes, you can cancel or rebook your group ticket depending on the offer you have booked.
- For group saver fares booked online, you can cancel the entire journey up to seven days before departure for EUR 19 per group ticket.
- If you book via your local DB sales point or by telephone, you can cancel or rebook the entire journey free of charge up to 14 days before the day of travel. It is not possible to exchange after this. Refunds for the entire group journey are possible for a fee of EUR 5 per cancelling person and ticket up to one day before departure.
- If you booked online, it is not possible to cancel or exchange the ticket for individual passengers.
Instant cancellation
You can cancel your digital ticket free of charge within a period of 3 hours (180 minutes) after purchase, regardless of the specific offer's terms and conditions. Payment will be refunded in full.
- Yes, you can cancel individual participants if you booked via your local DB sales point or by telephone. You can remove individual passengers from the ticket free of charge up to 14 days before the day of travel. From 13 days to one day before the first day of validity, cancellation for individual passengers is subject to a fee of EUR 5 per cancelling person and ticket. The remaining group must consist of at least six people
- No, if you have booked online, cancellation of individual participants is not possible.
No, you cannot get a BahnCard discount when booking group offers.
Sparpreis Europa Gruppe
You can book your group travel here:
- int.bahn.de
- DB Navigator app (up to max. 99 people)
- DB Travel Centre or DB agency
- By telephone on +49 30 2970 (costs depend on the provider)
Subject to availability.
You can book online from up to 6 months in advance until shortly before departure (up to 12 months in advance for Belgium, Netherlands, Luxembourg and Switzerland).
You can book up to 12 months in advance until shortly before departure at the DB Travel Centre, DB agency or by telephone.
If the travel information does not show any connections, the date you selected is outside the current timetable period. The next timetable is usually released in mid-October, You can book your tickets after the release.
The offer is available for the following countries: Austria, Belgium, Croatia, Czechia, Denmark, France, Hungary, Italy, Luxembourg, Netherlands, Poland, Slovakia, Slovenia and Switzerland.
For all other destinations in Europe, you can purchase the group discount ticket Europe. This is available from local DB sales points or agencies, or by telephone on +49 30 2970 (costs depend on the provider).
You may only travel on long-distance trains (ICE, IC/EC, TGV INOUI, ECE, RJ, RJX, IR, E) and on the days indicated on the ticket.
If starting or completing your journey on regional or local trains (RE, RB, IRE, S-Bahn), you are not restricted to specific services or times.
Tickets for journeys up to 100 km are valid on the day of travel and until 3 am the following day.
Tickets for routes over 100 km are valid for a total of 2 days plus 3 hours, i.e. until 3 am on the second day after the day of travel.
The following regulations generally apply:
- Children up to 5 years of age always travel free of charge on the German section of the route.They do not need their own ticket or free seat reservation.
- Children aged 6 to 14 pay half the adult group fare on the German section of the route with DB.
Free travel for children:
- •Children up to 5 years of age always travel free of charge in Austria, Belgium, Croatia, Czechia, Denmark, Hungary, Luxembourg (first class), Poland, Slovakia and Switzerland. They do not need their own ticket or free seat reservation.
- This regulation applies in France, Italy, the Netherlands and Slovenia for children up to 3 years of age and in Sweden up to 6 years of age.
- In Luxembourg, all children travel free of charge in second class.
50% discount on the adult fare:
- In Luxembourg (first class) for children aged 6 to 11. All children in Luxembourg travel free of charge in second class
- In Denmark and Slovakia for children aged 6 to 15
- In France, Italy, the Netherlands and Slovenia for children aged 4 to 11
- In Austria, Hungary and Poland for children aged 6 to 14
- In Sweden for children aged 7 to 19
- In Czechia for children aged 6 to 17
- In Switzerland and Slovakia for children aged 6 to 15
- In Croatia for children aged 6 to 11
- In Belgium, children aged 6 to 11 receive a 40% discount
Please note: Reservations are compulsory in some countries.
Some countries have a minimum age for children travelling alone. Please inform yourself about the respective regulations before booking.
You can reserve your preferred group travel option free of charge for 21 days up to two months before starting your journey, without any obligation to buy it.
This option is available from the following outlets:
- DB Travel Centre or DB agency
- By telephone on +49 30 2970 (costs depend on the provider)
- For group saver fare Europe tickets booked online, you can cancel the entire journey up to seven days before departure for EUR 19 per group ticket.
- If you booked via your local DB sales point, DB agency or by telephone, you can cancel or rebook the entire journey free of charge up to 14 days before the day of travel. It is not possible to exchange after this. Refunds for the entire group journey are possible for a fee of EUR 5 per cancelling person and ticket up to one day before departure.
Instant cancellation
You can cancel your digital ticket free of charge within a period of 3 hours (180 minutes) after purchase, regardless of the specific offer's terms and conditions. Payment will be refunded in full.
- Cancellation of individual participants is not possible for tickets booked online.
- You can cancel individual participants if you booked via your local DB sales point, DB agency or by telephone. You can remove individual passengers from the ticket free of charge up to 14 days before the day of travel. From 13 days to one day before the first day of validity, cancellation for individual passengers is subject to a fee of EUR 5 per cancelling person and ticket. The remaining group must consist of at least six people.
A BahnCard or BahnBonus Card discount cannot be granted when booking group offers.
Super Sparpreis Gruppe
- int.bahn.de
- DB Navigator app (up to max. 99 people)
- DB Travel Centre or DB agency
- By telephone on +49 30 2970 (costs depend on the provider)
You can book the group super saver fare up to 6 months in advance.
You may only travel on long-distance trains (ICE, IC/EC) and on the days indicated on the ticket.
If starting or completing your journey on regional or local trains (RE, RB, IRE, S-Bahn), you are not restricted to specific services or times.
- Children up to 5 years of age always travel for free. They do not need their own ticket or seat reservation.
- Children aged 6-14 pay half the adult fare. The ticket includes a free seat reservation.
No. It is not possible to reserve for the group super saver fare.
No. It is not possible to pay a deposit for a group super saver fare ticket.
No, it is not possible to change, rebook or cancel the group super saver fare.
Instant cancellation
You can cancel your digital ticket free of charge within a period of 3 hours (180 minutes) after purchase, regardless of the specific offer's terms and conditions. Payment will be refunded in full.
No, you cannot cancel individual passengers.
No, you cannot get a BahnCard discount when booking group offers.
Super Sparpreis Europa Gruppe
- int.bahn.de
- DB Navigator app (up to max. 99 people)
- DB Travel Centre or DB agency
- By telephone on +49 30 2970 (costs depend on the provider)
Subject to availability.
The group super saver fare Europe is available from all sales points up to 6 months in advance and up until shortly before departure (up to 12 months in advance for Belgium, Netherlands, Luxembourg and Switzerland).
If the travel information does not show any connections, the date you selected is outside the current timetable period. The next timetable is usually released in mid-October, You can book your tickets after the release.
The offer is available for the following countries: Austria, Belgium, Croatia, Czechia, Denmark, France, Hungary, Italy, Luxembourg, Netherlands, Poland, Slovakia, Slovenia and Switzerland.
For all other destinations in Europe, you can purchase the group discount ticket Europe. This is available from local DB sales points or agencies, or by telephone on +49 30 2970 (costs depend on the provider).
You may only travel on long-distance trains (ICE, IC/EC, TGV INOUI, ECE, RJ, RJX, IR, E) and on the days indicated on the ticket.
If starting or completing your journey on regional or local trains (RE, RB, IRE, S-Bahn), you are not restricted to specific services or times.
Tickets for journeys up to 100 km are valid on the day of travel and until 3 am the following day.
Tickets for routes over 100 km are valid for a total of 2 days plus 3 hours, i.e. until 3 am on the second day after the day of travel.
The following regulations generally apply:
- Children up to 5 years of age always travel free of charge on the German section of the route.They do not need their own ticket or free seat reservation.
- Children aged 6 to 14 pay half the adult group fare on the German section of the route with DB.
Free travel for children:
- •Children up to 5 years of age always travel free of charge in Austria, Belgium, Croatia, Czechia, Denmark, Hungary, Luxembourg (first class), Poland, Slovakia and Switzerland. They do not need their own ticket or free seat reservation.
- This regulation applies in France, Italy, the Netherlands and Slovenia for children up to 3 years of age and in Sweden up to 6 years of age.
- In Luxembourg, all children travel free of charge in second class.
50% discount on the adult fare:
- In Luxembourg (first class) for children aged 6 to 11. All children in Luxembourg travel free of charge in second class
- In Denmark and Slovakia for children aged 6 to 15
- In France, Italy, the Netherlands and Slovenia for children aged 4 to 11
- In Austria, Hungary and Poland for children aged 6 to 14
- In Sweden for children aged 7 to 19
- In Czechia for children aged 6 to 17
- In Switzerland and Slovakia for children aged 6 to 15
- In Croatia for children aged 6 to 11
- In Belgium, children aged 6 to 11 receive a 40% discount
Please note: Reservations are compulsory in some countries.
Some countries have a minimum age for children travelling alone. Please inform yourself about the respective regulations before booking.
Non-binding bookings are not possible for the group super saver fare Europe.
Deposits are not possible for the group super saver fare Europe.
It is not possible to change, rebook or cancel the group super saver fare Europe.
Instant cancellation
You can cancel your digital ticket free of charge within a period of 3 hours (180 minutes) after purchase, regardless of the specific offer's terms and conditions. Payment will be refunded in full.
Cancellation of individual passengers is not possible for the group super saver fare Europe.
A BahnCard or BahnBonus Card discount cannot be granted when booking group offers.
The BahnCard 25 gives you a BahnCard discount of 25 per cent on flexible, saver and super saver fares within Germany in the corresponding coach class. The chargeable City-Ticket for the saver fare and super saver fare is not discounted.
You can use the ICE and IC/EC trains, ÖBB Nightjet (reservation may be required) and local transport (IRE, RE, RB, S-Bahn).
Many transport associations, bus operators and private rail operators also grant BahnCard 25 discounts.
If the BahnCard is recognised on the desired connection, the discount is automatically deducted at the time of booking. You can use the digital BahnCard in the same way as the plastic BahnCard for the various regional fares and transport associations.
Whether the BahnCard is recognised in the respective state tariffs or transport associations is regulated by their tariff and transport conditions.
The BahnCard is available to all travellers between the ages of 27 and 64. When you order your BahnCard, your date of birth is used to check whether you comply with this.
Please also show your official photo ID during the ticket inspection on the train.
Our tips:
- Travellers between the ages of 6 and 26 can use the My BahnCard
- Persons up to and including 64 years of age who receive a pension due to full invalidity, and severely disabled persons with a disability rate of at least 70 are entitled to a discounted BahnCard
- The BahnCard for senior citizens is available for people aged 65 and over
The costs of the BahnCard 25 are as follows:
- EUR 62.90 for second class
- EUR 125 for first class
The BahnCard is valid for 12 months. The BahnCard 25 is valid for 1 year from the 1st day of validity. It is automatically extended for a further year unless it is cancelled in text form 4 weeks before the end of the term.
Yes, this BahnCard is always automatically extended by one year unless it is cancelled in writing 4 weeks before it is due to expire. The subsequent card is either a regular or reduced BahnCard, or a first/second-class My BahnCard.
You can cancel your BahnCard 25 up to six weeks before the end of the validity period.
Simply use your customer account:
- Log in to your customer account via website.
- Under "BahnCard" and "Options" you can find out whether you can cancel.
- If cancellation is possible, confirm by clicking "Cancel BahnCard".
You can buy your BahnCard 25 online right here.
It is also available at DB travel centres and Deutsche Bahn agencies, as well as in the DB Navigator app.
BahnCard Services let you manage your BahnCard, use your digital BahnCard, view invoice documents, order a replacement card and much more.
The special offer is valid from 1 to 31 May 2026, during which time holders of a second class BahnCard 25 or 50 can also benefit from their BahnCard discount when purchasing first class tickets. The outward and return journeys must both fall within the promotional period.
When booking with a second class BahnCard, simply select a first class BahnCard and a first class ticket. This gives you a discount on the first class ticket price similar to that of your own BahnCard 25 or 50. You must then present your second class BahnCard on the train in combination with your first class ticket.
No, the special offer is only available for travel between 1 May and 31 May 2026. The return journey must also be made by 31 May 2026 at the latest. If you would like to travel back in June 2026, you will need to buy two separate tickets for the outward and return journeys.
You can buy tickets online or in the DB Navigator app, as well as at DB Travel Centres, DB agencies and DB ticket machines.
No, that is not possible. The special offer is only available for journeys within Germany and not for cross-border journeys.
No, the promotion does not apply to local transport tickets (e.g. transport association offers or the normal price of the Deutschlandtarif). It is only available for long-distance tickets within Germany, provided that at least one section of the journey is on an ICE or IC/EC train.
Yes, holders of a second class BahnCard Business 25 or 50 can also benefit from the special offer.
No, that is unfortunately not possible. This special offer is aimed exclusively at customers with a BahnCard 25 or 50.
No, unfortunately this is not possible, as the ticket purchased does not match the discount level of your BahnCard.
The BahnCard 50 gives you a BahnCard discount of 50 per cent on flexible fares and 25 per cent on saver and super saver fares within Germany in the corresponding coach class. The chargeable City-Ticket for the saver fare and super saver fare is not discounted.
You can use the ICE and IC/EC trains, ÖBB Nightjet (reservation may be required) and local transport (IRE, RE, RB, S-Bahn).
Many transport associations, bus operators and private rail operators also grant BahnCard 50 discounts.
If the BahnCard is recognised on the desired connection, the discount is automatically deducted at the time of booking. You can use the digital BahnCard in the same way as the plastic BahnCard for the various regional fares and transport associations.
Whether the BahnCard is recognised in the respective state tariffs or transport associations is regulated by their tariff and transport conditions.
The BahnCard is available to all travellers between the ages of 27 and 64. When you order your BahnCard, your date of birth is used to check whether you comply with this.
Please also show your official photo ID during the ticket inspection on the train.
Our tips:
- Travellers between the ages of 6 and 26 can use the My BahnCard
- Persons up to and including 64 years of age who receive a pension due to full invalidity, and severely disabled persons with a disability rate of at least 70 are entitled to a discounted BahnCard
- The BahnCard for senior citizens is available for people aged 65 and over
The costs of the BahnCard 50 are as follows:
- EUR 244 for second class
- EUR 492 for first class
The BahnCard is valid for 12 months. The BahnCard 50 is valid for 1 year from the 1st day of validity. It is automatically extended for a further year unless it is cancelled in text form 4 weeks before the end of the term.
Yes, this BahnCard is always automatically extended by one year unless it is cancelled in writing 4 weeks before it is due to expire. The subsequent card is either a regular or reduced BahnCard, or a first/second-class My BahnCard.
You can cancel your BahnCard 50 up to six weeks before the end of the validity period.
Simply use your customer account:
- Log in to your customer account via website.
- Under "BahnCard" and "Options" you can find out whether you can cancel.
- If cancellation is possible, confirm by clicking "Cancel BahnCard".
You can buy your BahnCard 50 online right here.
It is also available at DB travel centres and Deutsche Bahn agencies, as well as in the DB Navigator app.
BahnCard Services lets you manage your BahnCard, use your digital BahnCard, view invoice documents, order a replacement card and much more.
All annual BahnCard 50 products are available at the reduced promotional price from 1 April to 31 July 2026. The last possible first day of validity is 30 September 2026.
Price of the BahnCard 50 in the promotional period:
BahnCard 50:
- EUR 199 in 2nd class
- EUR 429 in 1st class
BahnCard 50 for senior citizens:
- EUR 99 in 2nd class
- EUR 209 in 1st class
Reduced BahnCard 50:
- EUR 99 in 2nd class
- EUR 209 in 1st class
My BahnCard 50:
- EUR 64.99 in 2nd class
- EUR 209 in 1st class
The BahnCard 50 is valid for 12 months. The BahnCard 50 bought during the promotional period is valid for one year from the first day of the validity period. It is automatically extended by one year if it is not cancelled in writing four weeks before the end of the contract period.
Yes, the BahnCard 50 bought during the promotional period turns into a BahnCard 50 subscription at the regular price at the end of the validity period of one year, unless it is cancelled in writing four weeks before it is due to expire. The subsequent BahnCard will be either a regular or reduced BahnCard, a BahnCard for senior citizens or a My BahnCard, in first or second class, depending on your age and whether you are entitled to a discount.
You can cancel your BahnCard 50 bought during the promotional period in writing up to four weeks before the end of the contract period.
How to cancel online:
- Log in to your DB customer account.
- Click on "BahnCard" and select "Options".
- There you can find out whether a cancellation is possible.
- If this is possible, click "Cancel BahnCard" to confirm.
- The cancellation confirmation will be sent to your registered e-mail address.
The BahnCard 50 bought during the promotional period gives you a BahnCard discount of 50% on flexible fares and 25% on saver and super saver fares within Germany in the corresponding travel class. Discounts do not apply to the City-Ticket, which is purchased as an extra for saver fare and super saver fare tickets.
In some transport associations, the BahnCard 50 entitles you to a discount on offers from the association tariff. To find out whether the BahnCard is accepted in the respective state tariffs or transport associations, please refer to their tariff conditions and conditions of carriage.
If the BahnCard is accepted on the relevant connection, the discount is automatically deducted at the time of booking.
All BahnCard 50 annual products are available at a reduced price from 1 April to 31 July 2026 and are available for all age groups.
No, the regular advance purchase period of 180 days is limited when purchasing the BahnCard 50 at the promotional price. The last possible first day of validity for a BahnCard 50, My BahnCard 50, BahnCard 50 for senior citizens, or reduced BahnCard 50 during the promotional period is 30 September 2026.
No, you can neither upgrade nor exchange a BahnCard 50 for a new one at the promotional price. It is also not possible to offset an existing BahnCard against a new one at the special price.
The trial BahnCard 50 gives you a 50% BahnCard discount on flexible fares and a 25% discount on super saver and saver fares within Germany in the corresponding travel class.
You can use the ICE, IC/EC trains, ÖBB Nightjet (reservation may be required) and local transport (IRE, RE, RB, S-Bahn).
Many transport associations, bus operators and private rail operators also provide trial BahnCard 50 discounts.
If the BahnCard is recognised on the desired connection, the discount is automatically deducted at the time of booking. You can use the digital BahnCard in the same way as the plastic BahnCard for the various regional fares and transport associations.
Whether the BahnCard is recognised in the respective state tariffs or transport associations is regulated by their tariff and transport conditions.
Anyone can purchase a trial BahnCard.
A trial BahnCard 50 does not feature a photo. When travelling, please bring your passport or national ID card with you for presentation during ticket inspection. No photo ID is required for holders under the age of 16.
The trial BahnCard 50 costs
- EUR 76.90 for 2nd class and
- EUR 152 for 1st class.
A trial BahnCard is valid for 3 months from the first day of validity.
Your trial BahnCard 50 is automatically renewed for one year unless you cancel it in writing at least 4 weeks before it is due to expire. The follow-up card will be a regular or reduced BahnCard 50 or a My BahnCard 50 for 1st or 2nd class.
You can cancel your trial BahnCard 50 up to four weeks before the end of the validity period.
Simply use your customer account:
- Log in to your customer account via website.
- Under "BahnCard" and "Options" you can find out whether you can cancel.
- If cancellation is possible, confirm by clicking "Cancel BahnCard".
You can order the trial BahnCard 50 right here online.
It can also be purchased at a DB Travel Centre, a Deutsche Bahn agency or in the DB Navigator app.
BahnCard Services lets you manage your BahnCard, use your digital BahnCard, view invoice documents, order a replacement card and much more online.
The trial BahnCard 25 gives you a 25% BahnCard discount on flexible and saver fares within Germany in the corresponding travel class.
You can use the ICE, IC/EC trains, ÖBB Nightjet (reservation may be required) and local transport (IRE, RE, RB, S-Bahn).
If the BahnCard is recognised on the desired connection, the discount is automatically deducted at the time of booking. You can use the digital BahnCard in the same way as the plastic BahnCard for the various regional fares and transport associations.
Whether the BahnCard is recognised in the respective state tariffs or transport associations is regulated by their tariff and transport conditions.
Anyone can purchase a trial BahnCard 25.
A trial BahnCard 25 does not feature a photo. When travelling, please bring your passport or national ID card with you for presentation during ticket inspection. No photo ID is required for holders under the age of 16.
The trial BahnCard 25 costs
- EUR 19.90 for 2nd class and
- EUR 39.90 for 1st class
A trial BahnCard is valid for 3 months from the first day of validity.
Your trial BahnCard 25 is automatically renewed for one year unless you cancel it in writing at least 4 weeks before it is due to expire.
You can cancel your trial BahnCard 25 up to four weeks before the end of the validity period.
Simply use your customer account:
- Log in to your customer account via website.
- Under "BahnCard" and "Options" you can find out whether you can cancel.
- If cancellation is possible, confirm by clicking "Cancel BahnCard".
You can order the trial BahnCard 25 right here online.
It can also be purchased at a DB Travel Centre, a Deutsche Bahn agency or in the DB Navigator app.
BahnCard Services lets you manage your BahnCard, use your digital BahnCard, view invoice documents, order a replacement card and much more online.
My BahnCard 25 gives you a 25% BahnCard discount on super saver, saver and flexible fares.
The My BahnCard 50 gives you a 50% BahnCard discount on flexible fares and a 25% discount on super saver and saver fares within Germany in the corresponding travel class.
You can use the ICE, IC/EC trains, ÖBB Nightjet (reservation may be required) and local transport (IRE, RE, RB, S-Bahn).
Many transport associations, bus operators and private rail operators also provide My BahnCard discounts.
If the BahnCard is recognised on the desired connection, the discount is automatically deducted at the time of booking. You can use the digital BahnCard in the same way as the plastic BahnCard for the various regional fares and transport associations.
Whether the BahnCard is recognised in the respective state tariffs or transport associations is regulated by their tariff and transport conditions.
All young travellers from 6 to 26 years of age can use the My BahnCard 25 or My BahnCard 50. As a result, both cards are attractive options for many students.
However, My BahnCard is a subscription product and may not be purchased by anyone under the age of 18. For these young travellers, the card must be purchased at a DB Travel Centre or DB agency by a parent or guardian.
A My BahnCard does not feature a photo. When travelling, please bring your passport or national ID card with you for presentation during ticket inspection. No photo ID is required for holders under the age of 16.
- My BahnCard 25 (2nd class) for EUR 39.90 per year
- My BahnCard 25 (1st class) for EUR 81.90 per year
- My BahnCard 50 (2nd class) for EUR 79.90 per year
- My BahnCard 50 (1st class) for EUR 241 per year
The My BahnCard 25/50 is valid for 12 months from the first day of validity.
Yes, your My BahnCard 25 or My BahnCard 50 is automatically renewed for one year unless you cancel it in writing at least 4 weeks before it is due to expire. The follow-up card will be either a new My BahnCard or a regular or reduced BahnCard for 1st or 2nd class.
You can cancel your My BahnCard up to 4 weeks before the end of the validity period.
Simply use your customer account:
- Log in to your customer account via website.
- Under "BahnCard" and "Options" you can find out whether you can cancel.
- If cancellation is possible, confirm by clicking "Cancel BahnCard".
Passengers aged 18 and up can order their My BahnCard here online.
The cards can also be purchased at a DB Travel Centre, a Deutsche Bahn agency or in the DB Navigator app.
Note:
My BahnCard is a subscription product and may not be purchased by anyone under the age of 18. For these young travellers, the card must be purchased at a DB Travel Centre or DB agency by a parent or guardian.
BahnCard Services lets you manage your BahnCard, use your digital BahnCard, view invoice documents, order a replacement card and much more online.
BahnCards can be purchased up to 6 months in advance. Tickets can be booked up to 12 months in advance. It is not necessary to already have a valid BahnCard at the time of booking for a journey planned in the future. A valid BahnCard must only be presented on the day of travel.
A BahnCard can only be purchased by a person with a customer account on bahn.de. A valid, personal e-mail address is required by the person creating a customer account. To be able to use and present the digital BahnCard, customers also need the customer account in order to log into the DB Navigator app. In DB Navigator, the digital BahnCard is stored in the customer account; the account holder can access it when logged in.
1 person
- Regional day ticket for Bavaria second class: EUR 34
- Regional day ticket for Bavaria first class: EUR 46.50
- Regional night ticket for Bavaria second class: EUR 32
- Regional night ticket for Bavaria first class: EUR 43.50
2 persons
- Regional day ticket for Bavaria second class: EUR 44
- Regional day ticket for Bavaria first class: EUR 68.50
- Regional night ticket for Bavaria second class: EUR 39
- Regional night ticket for Bavaria first class: EUR 61.50
3 persons
- Regional day ticket for Bavaria second class: EUR 55
- Regional day ticket for Bavaria first class: EUR 90.50
- Regional night ticket for Bavaria second class: EUR 46
- Regional night ticket for Bavaria first class: EUR 79.50
4 persons
- Regional day ticket for Bavaria second class: EUR 64
- Regional day ticket for Bavaria first class: EUR 112.50
- Regional night ticket for Bavaria second class: EUR 53
- Regional night ticket for Bavaria first class: EUR 97.50
5 persons
- Regional day ticket for Bavaria second class: EUR 74
- Regional day ticket for Bavaria first class: EUR 134.50
- Regional night ticket for Bavaria second class: EUR 60
- Regional night ticket for Bavaria first class: EUR 115.50
The prices specified apply to purchases made at a DB ticket machine or online. All tickets are available at our DB sales points for a surcharge of EUR 2 for the customer service provided.
Regional day ticket for Bavaria:
Travel on a day of your choice from 9:00 am to 3:00 am the following day
On weekends, public holidays (including Assumption Day) and on 24 and 31 December from midnight to 3 am the following day
Regional night ticket for Bavaria:
Sunday to Thursday from 6 pm of the specified day of validity until 6 am the following day
Friday, Saturday and 15 August (Assumption Day), 24 and 31 December from 6 pm on the specified day of validity until 7 am the following day
On the night before a public holiday during the week that is observed throughout Bavaria from 6 pm on the specified day of validity until 7 am the following day
The regional day ticket for Bavaria lets you travel on all local trains and other means of transport within the area of validity.
The regional day ticket for Bavaria and regional night ticket for Bavaria are valid on the following services in Bavaria:
- All local trains operated by rail companies (e.g. DB's RE and RB trains, non-DB trains)
- All transport association services (S-Bahn, underground, trams, buses)
- Selected services operating in neighbouring states within Germany and in Austria
- Almost all scheduled bus services in Bavaria
- Please note that the regional day ticket for Bavaria is not valid on long-distance trains (ICE, IC).
Certain bus services in Bavaria do not accept the regional day ticket for Bavaria.
Children up to the age of 5 always travel for free, regardless of whether they are your own children. They do not have to be included when determining the number of passengers.
Up to three of your own or other children aged 6 to 14 can be taken along free of charge, regardless of whether the ticket is purchased for one or more people.
Yes. Small dogs (up to the size of a domestic cat) can travel free of charge in a transport box. Larger dogs count as passengers and are charged like an adult person.
Please note: If you are travelling with a dog that requires a ticket, enter the German name for dog (Hund) instead of a passenger name when booking.
To take bicycles with you, you need one all-day bike ticket per bicycle.
Exceptions:
This does not apply to routes where special conditions apply that allow holders of DB tickets to transport bicycles for free. Please contact the respective associations and regional units for more information.
If you can fold your bike and pack it easily in the luggage racks at your seat, you can take it with you as free hand luggage.
It is not possible to exchange or cancel your regional day ticket for Bavaria.
It is possible, however, if your passenger rights entitle your to return or exchange the ticket. This could be because a delay of over 60 minutes is expected at your destination, for example.
Yes. You can use your regional day ticket for Bavaria as a low-cost group ticket. Your fellow passengers can join you on the way.
However, the number and identities of the people who travel with you are already determined when you purchase the ticket. You therefore cannot change your travel companions subsequently.
Passengers must show a valid ID document when asked to do so during the ticket inspection, in order to confirm their identity.
The regional day ticket for Bavaria is available to individuals and groups who want to travel through Bavaria for one day at a low price. You may not resell or give away a used ticket.
That is why a regional day ticket for Bavaria is only valid if the surnames and first names of all persons travelling are entered on the ticket. Passengers boarding during the journey must enter their surname and first name on the ticket immediately after boarding.
Enter the names as described below:
For tickets purchased at DB travel centres and DB agencies:
The first person writes their name in the designated line on the front side
The other passengers write their names on the back
For tickets purchased online and issued as an online ticket:
The names of all passengers must be indicated when booking
For tickets purchased at a DB ticket machine:
All passengers enter their names in the designated lines
For tickets purchased from a cooperating transport company (e.g. on the bus):
All passengers enter their names at a suitable place on the front or back of the ticket
For multi-person tickets, please indicate which person is the main passenger when booking. This person must travel for the entire journey.
No. The regional day ticket for Bavaria already offers heavily discounted travel. Therefore, no additional discounts are available.
You can find the tariff regulations and conditions of carriage in the tariff conditions of the Germany tariff under deutschlandtarifverbund.de/tarifbedingungen (in German)
1 passenger: EUR 51
2 passengers: EUR 63
3 passengers: EUR 75
4 passengers: EUR 87
5 passengers: EUR 99
You can book the day ticket for Germany online as a digital ticket and save it as a PDF. To do this, select "Local transport only" as the means of transport in the travel information. You can of course also book the day ticket for Germany at DB ticket machines and with personal support at all DB sales outlets.
The day ticket for Germany lets you travel across the country in second class on all regional trains (RB, IRE, RE) and S-Bahn trains operated by DB and other cooperating railway companies.
You can buy your day ticket for Germany up to six months in advance.
The ticket is valid for second-class travel on all regional trains (RB, IRE, RE) and S-Bahn trains operated by DB and other cooperating railway companies.
Children up to the age of 5 always travel for free, regardless of whether they are your own children. They do not have to be included when determining the number of passengers.
Up to three of your own or other children aged 6 to 14 can be taken along free of charge, regardless of whether the ticket is purchased for one or more people.
To take bicycles with you, you need one all-day bike ticket per bicycle.
Exceptions:
This does not apply to routes where special conditions apply that allow holders of DB tickets to transport bicycles for free. Please contact the respective associations and regional units for more information.
If you can fold your bike and pack it easily in the luggage racks at your seat, you can take it with you as free hand luggage.
Yes. Small dogs (up to the size of a domestic cat) can travel free of charge in a transport box. Larger dogs count as passengers and are charged like an adult person.
Please note: If you are travelling with a dog that requires a ticket, enter the German name for dog (Hund) instead of a passenger name when booking.
Yes. You can use your regional day ticket or day ticket for Germany as a low-cost group ticket. Your fellow passengers can join you on the way.
However, the number and identities of the people who travel with you are already determined when you purchase the ticket. You therefore cannot change your travel companions subsequently.
Passengers entered on the ticket must show a valid ID document during ticket inspection to verify their identity.
The regional day ticket or day ticket for Germany are available to individuals and groups who want to travel through a federal state for one day at a low price. You may not resell or give away a used ticket.
That is why a regional day ticket or a day ticket for Germany is only valid if the surnames and first names of all persons travelling are entered on the ticket. Passengers boarding during the journey must enter their surname and first name on the ticket immediately after boarding.
Enter the names as described below:
For tickets purchased at DB travel centres and DB agencies:
The first person writes their name in the designated line on the front side
The passengers write their names on the back
For tickets purchased online and issued as an online ticket:
The names of all passengers must be indicated when booking
For tickets purchased at a DB ticket machine:
All passengers enter their names in the designated lines
For tickets purchased from a cooperating transport company (e.g. on the bus):
All passengers enter their names at a suitable place on the front or back of the ticket
For multi-person tickets, please indicate which person is the main passenger when booking. This person must travel for the entire journey.
No. The regional day tickets, day ticket for Germany and other regional tickets already offer heavily discounted travel. Therefore, no additional discounts are available.
You can find the conditions of carriage and areas of validity for the regional day tickets and other regional offers of the individual federal states under deutschlandtarifverbund.de/tarifbedingungen (in German)
- Baden-Württemberg-Ticket (regional day ticket for Baden-Württemberg)
- Bayern-Ticket (regional day ticket for Bavaria)
- Brandenburg-Berlin Ticket (regional day ticket for Brandenburg-Berlin)
- Hessen-Ticket (regional day ticket for Hessen)
- Mecklemburg-Vorpommern-Ticket (regional day ticket for Mecklenburg-West Pomerania)
- Niedersachsen-Ticket (regional day ticket for Lower Saxony)
- Niedersachsen-Ticket plus Groningen (regional day ticket for Lower Saxony plus Groningen)
- Rheinland-Pfalz-Ticket (regional day ticket for Rhineland-Palatinate)
- Saarland-Ticket (regional day ticket for Saarland)
- Sachsen-Ticket (regional day ticket for Saxony)
- Sachsen-Anhalt-Ticket (regional day ticket for Saxony-Anhalt)
- Schleswig-Holstein-Ticket (regional day ticket for Schleswig-Holstein)
- SchönerTagTicket NRW (regional day ticket for North Rhine-Westphalia)
- Thüringen-Ticket (regional day ticket for Thuringia)
Regional day ticket for Baden-Württemberg:
Price in 2nd class: EUR 27 plus EUR 8 per extra passenger (max. 4).
Price in 1st class: EUR 35 plus EUR 16 per extra passenger (max. 4).
Regional day ticket for Bavaria:
Price in 2nd class: EUR 34 plus EUR 9 per extra passenger (max. 4).
Price in 1st class: EUR 46,50 plus EUR 21 per extra passenger (max. 4).
Regional day ticket for Brandenburg-Berlin:
Price in 2nd class: EUR 36,50 for up to 5 passengers
Price in 1st class: EUR 52 for up to 5 passengers
Regional day ticket for Hessen:
EUR 42,50 for up to 5 passengers
Regional day ticket for Mecklemburg-West Pomerania:
Monday-Thursday:
Price in 2nd class: EUR 25 plus EUR 3 per extra passenger (max. 4).
Price in 1st class: EUR 43 plus EUR 3 per extra passenger (max. 4).
Friday-Sunday:
Price in 2nd class: EUR 27 plus EUR 4 per extra passenger (max. 4).
Price in 1st class: EUR 45 plus EUR 4 per extra passenger (max. 4).
Regional day ticket for Lower Saxony:
Price in 2nd class: EUR 29 plus EUR 5 per extra passenger (max. 4).
Regional day ticket for Lower Saxony plus Groningen:
Price in 2nd class: EUR 36 plus EUR 6,50 for each additional passenger (max. 4).
Regional day ticket for Rhineland Palatinate:
Price in 2nd class: EUR 30 plus EUR 6 per extra passenger (max. 4).
Regional day ticket for Saarland:
Price in 2nd class: EUR 30 plus EUR 6 per extra passenger (max. 4).
Regional day ticket for Saxony:
Price in 2nd class: EUR 35 plus EUR 8 per extra passenger (max. 4).
Regional day ticket for Saxony-Anhalt:
Price in 2nd class: EUR 35 plus EUR 8 per extra passenger (max. 4).
Regional day ticket for Schleswig-Holstein:
Price in 2nd class: EUR 34 plus EUR 3 per extra passenger (max. 4).
Regional day ticket for North Rhine-Westphalia:
Price in 2nd class: EUR 39,80 for one passenger, EUR 59,80 for up to 5 passengers
Regional day ticket for Thuringia:
Price in 2nd class: EUR 35 plus EUR 8 per extra passenger (max. 4).
The ticket is valid from 09:00 until 03:00 on the following day. On weekends, public holidays and on 24 and 31 December you can use the ticked the whole day starting from midnight.
Please note that some tickets have other periods of validity:
- Information on regional day ticket for Baden-Württemberg
Valid from 00:00 until 03:00 on the following day, all day on weekends, public holidays and on 24 and 31 December. - Information on regional day ticket for Bavaria
Valid from 09:00 to 03:00 on the following day, all day on weekends, Bavaria-wide public holidays and on 15 August and 24 and 31 December. - Information on regional day tickets for Hessen and North Rhine-Westphalia
Valid 24 hours - Information on regional day tickets for Rhineland Palatinate and Saarland
Valid from 09:00 until 03:00 on the following day, all day on weekends, public holidays and Shrove Monday, 15 August and 24 and 31 December. - Information on regional day tickets for Lower Saxony plus Groningen
If travel outside Lower Saxony is on a day that is not a public holiday there, the ticket is not valid until 9 am.
Regional day ticket for Baden-Württemberg:
All local and regional trains, transport association services and almost all bus routes in Baden-Württemberg.
Regional day ticket for Bavaria:
All local and regional trains, transport association services and almost all bus routes in Bavaria.
Regional day ticket Brandenburg-Berlin:
All local and regional trains, transport association services and almost all bus routes in Brandenburg and Berlin.
Regional day ticket for Hessen:
All means of transport operated by the transport associations in Hessen.
Regional day ticket for Mecklemburg-West Pomerania:
All regional trains (RB, IRE, RE) and S-Bahn services operated by DB AG and other participating railway undertakings in Mecklenburg-West Pomerania. Also valid on local services (tram, bus) in Szczecin.
Regional day ticket for Lower Saxony:
All local trains and transport association services in Lower Saxony, Hamburg and Bremen.
Regional day ticket for Lower Saxony plus Groningen:
On all local trains in Lower Saxony, Bremen, Hamburg, on IC/EC trains operating between Bremen and Norddeich Mole/Emden Außenhafen, and on trains operated by ARRIVA between Leer and Groningen in second class.
Regional day ticket for Rhineland Palatinate:
All local and regional trains, transport association services and almost all bus routes in Rhineland Palatinate and Saarland.
Regional day ticket for Saarland:
All local and regional trains, transport association services and almost all bus routes in Saarland and Rhineland-Palatinate.
Regional day ticket for Saxony:
All local and regional trains, transport association services in Saxony, Thuringia and Saxony-Anhalt.
Regional day ticket for Saxony-Anhalt:
All local and regional trains, transport association services in Saxony-Anhalt, Saxony and Thuringia and on the Bahn-Bus-Landesnetz bus lines in Saxony-Anhalt.
Regional day ticket for Schleswig-Holstein:
Regional trains (RB, IRE, RE) and S-Bahn services operated by DB AG and other railway undertakings in Mecklenburg-West Pomerania. The ticket is also valid in the Greater Hamburg Area (rings A and B; express buses excluded).
Regional day ticket for North Rhine-Westphalia:
All local and regional buses and trains in North Rhine-Westphalia.
Regional day ticket for Thuringia:
All local and regional trains, transport association services in Saxony, Thuringia and Saxony-Anhalt.
- The ticket can be used by up to 5 people travelling together.
- Children aged 6-14: up to 3 of your own or other children can be taken along free of charge, regardless of whether the ticket is purchased for one or more people.
- Children under 6 years of age always travel free of charge. They do not need a ticket and are not counted when determining the number of people.
Please note that different rules may apply to other tickets:
- Regional day ticket for Baden-Württemberg:
Own children and grandchildren:- Children up to 5 years always travel free of charge.
- If the ticket is used by up to 2 persons, one person can take any number of own children or grandchildren under 15 years with them free of charge.
- If there are more than 2 paying persons, 6-14-year-olds pay the regular fare.
Children travelling with adults:- Children up to 5 years always travel free.
- Children aged 6-14 who are not your own children or grandchildren pay the regular fare.
- Regional day ticket for Hessen:
- You can take up to 3 children under the age of 6 with you free of charge.
- Older children count as regular passengers.
- Regional day ticket for Lower Saxony:
- Children up to 5 years always travel free.
- Children aged 6-14 travel free if a ticket for up to 5 persons is booked.
- If more than 5 paying persons are travelling, the regular fare applies for children aged 6-14.
- Regional day ticket for North Rhine-Westphalia:
Own children and grandchildren:- Children up to 5 years always travel free.
- Children aged 6-14 travel free if a ticket for 1 or 2 persons is booked
- If more than 2 paying persons are travelling, the regular fare applies for children aged 6-14.
- Children up to 5 years always travel free.
- Children aged 6-14 who are not your own children or grandchildren pay the regular fare.
Please note: You must enter the first and last names of all passengers when you purchase the ticket. It is not possible to change names after you have purchased the ticket. If you are travelling with a dog that requires a ticket (larger than a domestic cat), enter the German name for dog (Hund) instead of a passenger name.
This applies to all tickets except the regional day tickets for Hessen and North Rhine-Westphalia.
The Deutschland-Ticket is the successor to the 9-Euro-Ticket, which was offered as a special measure in the summer months of 2022. The 9-Euro-Ticket was introduced by the German government to relieve the burden on people due to the sharp rise in costs for electricity, food, heating and mobility.
It was a great success and also helped the environment by encouraging greater use of public transport. As a result, the Deutschland-Ticket is to be offered as a permanent season ticket as part of the third federal relief package in cooperation between the federal and state governments.
As a flat rate for regional transport, the Deutschland-Ticket simplifies local transport fares by enabling travel across different states and tariff zones. It therefore makes it even easier to switch the car for more environmentally friendly means of transport.
You can find the various subscription offers at bahn.de/pendler or via the timetable information on int.bahn.de after entering your route.
You can cancel your Deutschland-Ticket yourself at any time, within the applicable cancellation periods, via the "Aboportal" or in the DB Navigator app.
You can cancel your Deutschland-Ticket subscription by the 10th of each month to the end of the calendar month. The best way to do this is to use our Aboportal (subscription portal) or the "Cancel subscription" function in the DB Navigator below your mobile phone ticket.
Unfortunately not. However, you can cancel your subscription yourself at any time in the "Aboportal" or in your mobile phone ticket. Alternatively, you can use our cancellation form to cancel at the earliest possible date. Please note the standard notice period. A Deutschland-Ticket subscription can be cancelled up to the 10th calendar day of a month with effect from the end of that month.
Customers can purchase the Deutschland-Ticket via DB sales channels and the DB Navigator app, as well as at DB Travel Centres throughout Germany. Many other transport companies will also sell the Deutschland-Ticket in their sales channels.
The Deutschland-Ticket can be used throughout Germany in all regional and local trains. It is also valid for any number of journeys in all means of public transport of the participating regional ticketing systems, transport associations and transport companies according to their area of validity and conditions. This is true regardless of which transport company, association or regional ticketing system is indicated on the ticket. A Deutschland-Ticket purchased in Munich, for example, can therefore also be used for journeys in Frankfurt and the surrounding area.
Please note, however, that the Deutschland-Ticket is not valid on trains operated by DB Fernverkehr AG or other long-distance providers such as FlixTrain (e.g. IC, EC, ICE, as well as RE operated by DB Fernverkehr AG). DB Fernverkehr is currently in talks with the German state governments and authorities about exceptions on certain sections of line.
The Deutschland-Ticket is currently also permitted for long-distance trains (IC, EC, ICE) between Rostock Hbf and Stralsund Hbf.
Furthermore, the Deutschland-Ticket is not valid on means of transport that are operated predominantly for tourist or historical purposes.
The Deutschland-Ticket can be used throughout Germany on all local trains such as RB, RE, S-Bahn trains (SPNV) and also on public transport such as buses, trams, subways, etc. (ÖPNV) of the participating state tariffs, transit authorities and transport companies in accordance with the area of validity and their conditions for any number of journeys. This applies regardless of which transport company, transit authority or national tariff is noted on the ticket itself. A Deutschland-Ticket purchased in Munich, for example, can therefore also be used for journeys in Frankfurt and the surrounding area.
Please note, however, that the Deutschland-Ticket is generally not valid on trains operated by DB Fernverkehr AG or other long-distance providers such as FlixTrain (e.g. IC, EC, ICE, but also RE of DB Fernverkehr AG). DB Fernverkehr is currently in talks with the federal states and local transport authorities about exceptions on certain sections of the route.
The Deutschland-Ticket can be used before and after a long distance train. However, a separate ticket is then always required for the long-distance route. This has an impact on any passenger rights. If you miss the connecting long distance train, the train connection is not canceled and no refund claims can be made.
Furthermore, the Deutschland-Ticket is not valid on means of transport that are operated primarily for tourist or historical purposes.
If your mobile phone ticket is no longer displayed, you can add the travelcard again at any time under "Travel" using the travelcard number from your activation email.
Please note: If you order a new travelcard, you will incur additional costs for the new travelcard contract.
From the new version (from 24.1) of DB Navigator, you will only see the mobile phone ticket for the currently valid month. The validity period on the mobile phone ticket is automatically updated at the change of month on the existing ticket. No additional ticket is displayed for the following month.
The message "Tickets up to [date] are already on your device" means that the update for the new month will take place automatically on the first of the month.
There may be a delay before the period is updated in the ticket preview under "Travel". Please open the ticket so that the QR code is visible. The current period is displayed on the ticket. This display is relevant for use and control.
Yes, the Deutschland-Ticket is available as a subscription with monthly payment.
No, you can only purchase the Deutschland-Ticket as a subscription.
Children under 6 travel for free. They do not need a ticket. Children aged 6 and over need their own ticket, e.g. their own Deutschland-Ticket. They cannot travel free of charge.
No, you cannot take any other persons with you on a Deutschland-Ticket. Your fellow passengers need their own ticket.
Any such rights from an existing subscription cannot be transferred to the Deutschland-Ticket.
The Deutschland-Ticket does not include the carriage of dogs that are subject to fees. You cannot purchase a Deutschland-Ticket for a dog that is subject to a fee. You must purchase a valid ticket for dogs for the line you use or the tariff area through which you travel. In addition, the respective regulations of the regional ticketing systems, transport associations and transport companies apply to the carriage of dogs. Please check the rules for the relevant tariff area.
Bicycle transport is subject to the respective tariff regulations of the nationwide ticketing system (Deutschlandtarif), the regional ticketing systems, transport associations and transport companies. If bicycles can be taken along free of charge at the time of travel on the line you use or in the tariff area through which you travel, you can also do so with the Deutschland-Ticket. If a bicycle ticket is required for a tariff area, this also applies to journeys with the Deutschland-Ticket. We have compiled all the relevant information on bicycle transport at www.bahn.de/fahrrad-nahverkehr (in German) and regio-guide.de (in German).
Please also note any periods in which bicycle transport is not allowed in certain regions. Please be considerate towards other passengers. If a high volume of cyclists is expected from the outset, we will provide information about this in the travel information at www.bahn.de, and in the DB Navigator and line agent apps.
It is valid from the first day of each calendar month until 3:00 am on the first day of the following month.
An upgrade to first class is available in accordance with the tariff conditions of the nationwide ticketing system (Deutschlandtarif) as a single upgrade, or as a monthly upgrade for season tickets, or within the areas of validity of the transport associations and regional ticketing systems in accordance with their conditions.
An upgrade to first class is available in accordance with the tariff conditions of the nationwide ticketing system (Deutschlandtarif) as a single upgrade, or within the areas of validity of the transport associations and regional ticketing systems in accordance with their conditions. Upgrade tickets are available for single journeys or on a monthly basis.
In principle, this is not possible, as the Deutschlandticket is an offer with a significantly reduced fare in accordance with Section 3 of the Rail Transport Ordinance (EVO). This means that travellers with a Deutschlandticket must always buy a separate ticket to use a long distance train.
In exceptional cases,
- if a cancellation or train delay affects the last connection of the day with arrival by midnight a delay
- or cancellation occurs on a train connection with scheduled arrival between 0 a.m. and 5 a.m.
- and the delay at the destination is at least 60 minutes the use of an ICE or IC/EC train is also possible within the framework of the regulations of §11 Para. 2 of the Railway Traffic Ordinance (EVO).
The following also applies in this case: You must first purchase a separate ticket for the use of ICE or IC/EC trains, the fare for which will then be reimbursed up to an amount of 120 euros as part of the settlement of passenger rights.
If you are travelling with your Deutschland-Ticket and arrive at your destination at least 60 minutes late due to a local train being delayed or cancelled, you are entitled to compensation of EUR 1.50 per case. Please note, however, that compensation amounts below EUR 4 will not be paid out due to a statutory de minimis threshold. However, you can submit several compensation requests together to the Deutsche Bahn passenger rights service centre or the passenger rights department of the rail transport company you use during the term of your Deutschland-Ticket, and receive compensation from them. A maximum of 25% of the value of your Deutschland-Ticket will be compensated.
The Deutschland-Ticket can be used before and after a journey on a long-distance train. However, a separate ticket is always required for the long-distance journey. This may have implications for passenger rights. If you miss the long-distance train you have booked following your journey on a local/regional service, you are not entitled to travel on another train with the same ticket and cannot claim a refund.
Exchanges and refunds of the Deutschland-Ticket are possible free of charge before the first day of validity of the ticket and are excluded thereafter.
You can cancel the Deutschland-Ticket by the 10th of a month to the end of the calendar month.
No. The Deutschland-Ticket is only available for second class.
If your ticket is no longer displayed, you can add it at any time. Simply go to "Travel„ in the app and add the number from your activation email.
Please note: If you order a new Deutschland-Ticket, additional costs will occur.
The federal and state governments agreed to offer the Deutschland-Ticket as a subscription product. It is valid nationwide and enables journeys throughout Germany on local public transport and regional rail transport operated by all participating transport companies and transport associations, and across all regional fare systems, even areas not included in an association.
Overview
The Deutschland-Ticket's fare regulations are standardised for the whole of Germany. The subscription ticket is person-specific and therefore non-transferable.
- Price: EUR 63 per month
- Contract period: Can be cancelled monthly. If a customer cancels the ticket by the 10th day of the month, the subscription ends on the last day of the same month. Cancellation after the 10th day means the subscription ends on the last day of the following month.
- Validity: Nationwide in Germany on local public transport (i.e. on all buses, trams, light rail, underground and S-Bahn trains) and on regional trains and regional express trains in 2nd class. The Deutschland-Ticket is not valid on long-distance transport, i.e. ICE, IC or EC trains.
The exact conditions of your Deutschland-Ticket can be found in the fare conditions of your respective network (transport association, regional fare system, Deutschlandtarif).
The Deutschland-Ticket is a ticket-offer to use public transport across Germany.
If you only want to reserve a seat but not buy a ticket, enter your desired connection in the search and click the box beside "Seat reservation only". This automatically takes you to the correct booking procedure.
No, the IC and ICE overnight services do not require a reservation.
This depends on the respective service. On some trains, the on-board bistro/restaurant is open at the beginning and end of the journey for an evening snack or breakfast. Please see the timetable information for more details.
You can also use the IC and ICE overnight services with the Interrail Pass. You only need to use one travel day if you travel on a direct overnight service that leaves after 19:00 and arrives at your destination after 04:00.
ICE and IC overnight services are available on many routes within Germany. Some routes also run to neighbouring countries.
Yes, you need a valid reservation to travel on the night train. The reservation is already included when booking the ticket.
Yes, you can book single berths in all three categories: seated coaches, couchettes and sleeping cars. This means that you will share the compartment with other passengers. Women-only compartments are available in the couchette and sleeping cars, all other compartments are mixed.
Yes. Separate women-only compartments are available in the couchette and sleeping cars for women travelling alone. Please note the corresponding options when booking.
Yes, if you want to travel alone in a compartment with your family or friends, you can book a private compartment in the seated coach, couchette or sleeper. The number of compartments is limited.
You have the following options:
Own compartment in the sleeper:
For maximum comfort, simply book your own sleeper compartment according to the number of people travelling together:
- Single: 1 person in compartment
- Double: 2 people in compartment
- Triple: 3 people in compartment
Own compartment in the couchette coach:
- Up to three adults (and up to six people, max. five children up to 14 years). This is displayed as "Private couchette compartment" or "Private couchette comfort compartment" when booking online, subject to availability.
- Group of four people: Book a compartment with four couchettes (four-person couchette coach)
- Group of six people: Book a compartment with six couchettes (six-person couchette coach) .
Does your group consist of five people and you would like to travel in your own compartment? Simply book a ticket for the free couchette (six-person couchette coach).
Separate compartment in the seated coach:
- Up to three adults (up to three people, max. two children aged 14 or under). This will be displayed as "Private seated coach compartment" when booking online, subject to availability.
We want all customers to be able to travel comfortably by train. For passengers with reduced mobility (wheelchair users), we offer a carriage with a wheelchair-accessible compartment (barrier-free or barrier-free comfort compartment) and adjoining sanitary facilities on many connections. This is available to all wheelchair users travelling with or without an accompanying person.
Please book these offers in good time at a DB Travel Centre, a travel agency with a DB licence or by calling +49 30 2970 (charges depend on provider).
You can find information about the route network of ÖBB Nightjet trains and other night trains here.
Yes, but you will need to pay a corresponding supplement. This is not yet available online. You can obtain the supplement for certain connections at the DB Travel Centre.
Up to six months before the planned journey. This period is sometimes shorter if construction works are planned.
This depends on the age of the child:
- Children under 6 years of age: one child may travel free of charge in an adult's seat (not in Mini Cabin). If you would like to book a separate seat for your child, please contact a DB Travel Centre for the complete booking.
- Children aged 6 and over: discounts are available for children aged 6 to 14. Please enter the age at the time of travel when booking to receive corresponding offers.
Further information on taking children with you:
- Children under the age of 15 are not allowed to travel alone on the ÖBB Nightjet.
- Children aged 10 and over may sleep alone in a Mini Cabin if they are accompanied by an adult.
Each new-generation Nightjet train has sleepers, 4-person couchette compartments for families and groups, and mini cabins for those travelling alone.
The new-generation Nightjet offers passengers with reduced mobility a convenient barrier-free compartment.
In addition, there is a seated coach with double seats, and a multifunctional area with plenty of space for bikes, luggage, pushchairs, skis and snowboards.
You will find further details on the new-generation Nightjet trains and the routes that are offered here.
Yes, you need a valid reservation to travel on the Hungarian night train. The seat reservation is included in the ticket price.
You can travel in your own private compartment in a couchette coach. You can book these compartments for up to six people (max. three adults) with breakfast for an all-inclusive price. The number of compartments is limited.
Yes. You can book single berths in couchette coaches, as well as in Triple and Double compartments in sleepers. You will share the sleeper compartment with other passengers (separate compartments for men and women). Compartments in couchette coaches can be occupied by both men and women (mixed occupancy).
No. Children under the age of 10 must be accompanied by an adult. Children between the ages of 10 and 14 must present a written declaration of permission from their parents on the train.
No. Dogs are not allowed on MAV-START night trains. Only guide dogs for the blind and severely disabled may be taken along.
Yes. With a BahnCard 25/50/100, you receive a discount on cross-border connections that begin or end in Germany.
Yes, you need a valid reservation to travel on HZPP night trains. The seat reservation is included in the ticket price.
Yes, you can travel in your own private compartment in a couchette coach. You can book these compartments for up to six people (max. three adults) with breakfast for an all-inclusive price. The number of compartments is limited.
Yes, you can book single berths in all three categories: seated coaches, couchettes and sleeping cars. This means that you will share the compartment with other passengers. Women-only compartments are available in the couchette and sleeping cars, all other compartments are mixed.
No. Children under the age of 15 must be accompanied by an adult on the Croatian night train.
Yes, but passengers in all comfort classes may only do so if they book a compartment for their sole use. In addition, a special ticket must be purchased on the train for EUR 29. Guide dogs for the blind and severely disabled may be taken along free of charge without restrictions.
Yes. With a BahnCard 25/50/100, you receive a discount on cross-border connections that begin or end in Germany.
People resident in Europe, Turkey or Russia can book an Interrail Pass. The Pass is non-transferable.
The Interrail One Country Pass is available for the following countries:
Austria, Benelux, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, North Macedonia, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland and Turkey.
An Interrail One Country Pass is only valid in the country indicated on the pass.
Example: A traveller resident in the Netherlands books an Interrail Spain Pass. The pass is only valid for travel in Spain and cannot be used for travel from the Netherlands to Spain.
Note: The One Country Pass cannot be purchased for the traveller's country of residence.
You can explore 33 countries with just a single Interrail Pass.
Prices for an Interrail One Country Pass vary from country to country. Some One Country Passes are available from as little as EUR 50.
The Interrail Global Pass gives you the following options:
- 4, 5 or 7 travel days of your choice within one month
- 10 or 15 travel days of your choice within two months
- 15 or 22 consecutive travel days
- 1, 2 or 3 months of travel starting on any day of your choice
The prices for an Interrail Global Pass vary from country to country. The Interrail Global Pass is available from just 212 euros.
- Children under the age of 4 travel for free and do not need their own Interrail Pass.
- Up to two children under the age of 12 can accompany an adult free of charge. An Interrail Youth Pass must be booked for each additional child.
- Children under the age of 12 travelling alone need an Interrail Youth Pass.
- Children aged 12 and over need an Interrail Youth Pass.
Note: The free Child Pass for children under 12 can be booked together with an adult pass. Add the number of Child Passes you require to your shopping basket when ordering your own adult Interrail Pass. A maximum of two children can travel free of charge with one adult. The accompanying adult does not have to be a relative, but must be at least 18 years old at the time of the trip.
You can purchase an Interrail Pass in several ways:
- Mobile-Pass:
You can book your Interrail Pass digitally by selecting the "mobile Pass" option at the checkout. You will then receive an e-mail containing the order confirmation and Pass number, which you can use to load your Pass to the Eurail/Interrail Rail Planner app - Online booking with Pass sent by post:
You can order your Interrail Pass online and receive it by post. Please allow enough time for delivery. - Individual support:
Would you like individual customer support and the opportunity to buy a Pass over the counter? You can also buy an Interrail Pass at our travel centres and from a host of travel agents.
You can purchase an Interrail Pass in several ways:
- Mobile-Pass:
You can book your Interrail Pass digitally by selecting the "mobile Pass" option at the checkout. You will then receive an e-mail containing the order confirmation and Pass number, which you can use to load your Pass to the Eurail/Interrail Rail Planner app. - Online booking with Pass sent by post:
You can order your Interrail Pass online and receive it by post. Please allow enough time for delivery. - Individual support:
Would you like individual customer support and the opportunity to buy a Pass over the counter? You can also buy an Interrail Pass at our travel centres and from a host of travel agents.
To travel with the mobile Pass, you need your smartphone, the Rail Planner app and an internet connection (at least once every two days). Simply select the "mobile Pass" option at the checkout. You will receive an e-mail containing the order confirmation and Pass number so you can load your Pass to the app.
Activating your mobile Pass
Follow the instructions in the order confirmation e-mail to load the Pass to the app and activate it. You can either do both steps at once, or add the pass to the app first and activate it later – it's up to you.
Travelling with the mobile Pass
Find the routes and travel connections you need in the Rail Planner app. Tap a connection to save it to My Trip, where you can see all your travel plans at a glance. When you are ready to make the trip, tap it to add that journey to your Pass. The journey will then appear under My Pass as a ticket, so that you can show it during ticket inspection on the train.
You can download the Rail Planner app here:
You can buy an Interrail Pass as early as 11 months before your journey begins.
Yes, the Interrail Global Pass gives you two journeys for the country where you are living. One of these journeys is for departing from your country of residence and the other is for your return to your country of residence.
No, you cannot use the One Country Pass to travel in the country where you are living.
You will need a reservation to travel on many of Europe’s high-speed trains and on all night trains. You cannot travel on these trains without a reservation.
Please also note that a reservation including surcharge is required for high-speed trains between Germany and France and for Eurocity trains between Munich and destinations in Italy.
You can make your reservation for almost all European trains up to 6 months before departure online here, at DB points of sale and at www.interrail.eu, for some trains up to 3 months before departure.
The Interrail Pass does not include reservation fees.
When travelling with the Interrail Pass, you must show the identification document specified in the Interrail Pass on the train.
When purchasing, you must specify the following:
- First name and surname
- Date of birth
- Country of residence
- The date of your departure (= start of the Pass’s validity period)
Exchange before the first day of validity:
Free of charge
Cancellation up to and including the fist day of validity:
Subject to a fee of 15%
Exchange or cancellation after the first day of validity:
Not possible
A refund for a digital pass (mPass) can only be processed if the pass has not yet been activated or if the pass has been deactivated again before the first day of validity.
Your Interrail Pass gives you a host of discounts, such as for hotels and museums. You can find a complete overview of the benefit partners at:
Travellers whose permanent place of residence is outside Europe, Turkey or Russia can book a Eurail Pass. The Pass is non-transferable.
The Eurail One Country Pass is available for the following countries:
Austria, Benelux, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, North Macedonia, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland and Turkey.
You can explore 33 countries with just a single Eurail Pass.
You can travel on 3, 4, 5, 6 or 8 travel days of your choice within one month with the Eurail One Country Pass.
The Eurail Global Pass gives you the following options:
- 4, 5 or 7 travel days of your choice within one month
- 10 or 15 travel days of your choice within two months
- 15 or 22 consecutive travel days
- 1, 2 or 3 months of travel starting on any day of your choice
Prices for a Eurail One Country Pass vary from country to country. Some One Country Passes are available from as little as EUR 54.
The Eurail Global Pass is available from as little as 212 Euro.
- Children under the age of 4 travel for free and do not need their own Eurail Pass.
- Up to two children under the age of 12 can accompany an adult free of charge. A Eurail Youth Pass must be booked for each additional child.
- Children under the age of 12 travelling alone require a Eurail Youth Pass.
- Young people aged 12 and over require a Eurail Youth Pass.
You can purchase a Eurail Pass in several ways:
- Mobile-Pass:
You can book your Eurail Pass digitally, by selecting the "mobile Pass" option at the checkout. You will then receive an e-mail containing the order confirmation and Pass number, which you can use to load your Pass to the Eurail/Interrail Rail Planner app. - Online booking with Pass sent by post:
You can order your Eurail Pass online and receive it by post. Please allow enough time for delivery. - Individual support:
Would you like individual customer support and the opportunity to buy a Pass over the counter? If so, you can purchase your Eurail Pass at one of the Eurail Aid Offices at selected DB stations.
You can purchase a Eurail Pass in several ways:
- Mobile-Pass:
You can book your Eurail Pass digitally, by selecting the "mobile Pass" option at the checkout. You will then receive an e-mail containing the order confirmation and Pass number, which you can use to load your Pass to the Eurail/Interrail Rail Planner app.
- Online booking with Pass sent by post:
You can order your Eurail Pass online and receive it by post. Please allow enough time for delivery.
- Individual support:
Would you like individual customer support and the opportunity to buy a Pass over the counter? If so, you can purchase your Eurail Pass at one of the Eurail Aid Offices at selected DB stations.
To travel with the mobile Pass, you need your smartphone, the Rail Planner App and an internet connection (at least once every three days). Simply select the "mobile Pass" option at the checkout. You will receive an e-mail containing the order confirmation and Pass number so you can load your Pass to the app.
Activating your mobile Pass
Follow the instructions in the order confirmation e-mail to load the Pass to the app and activate it. You can either do both steps at once, or add the pass to the app first and activate it later – it's up to you.
Travelling with the mobile Pass
Find the routes and travel connections you need in the Rail Planner App. Tap a connection to save it to My Trip, where you can see all your travel plans at a glance. When you are ready to make the trip, tap it to add that journey to your Pass. The journey will then appear under My Pass as a ticket, so that you can show it during ticket inspection on the train.
You can download the Rail Planner app here:
You can buy a Eurail Pass at the earliest 11 months before your journey begins.
You need a reservation for many European high-speed trains and for all night trains. This means that you cannot travel by train without a reservation.
Please also note that a reservation including surcharge is required for high-speed trains between Germany and France and for Eurocity trains between Munich and destinations in Italy.
You can make your reservation for almost all European trains up to 6 months before departure online here, at DB points of sale and at www.eurail.com, for some trains up to 3 months before departure.
Reservation costs are not included in the Interrail Pass.
When travelling with the Eurail Pass, you must show the identification document specified in the Eurail Pass on the train.
When purchasing, you must specify the following:
- First name and surname
- Date of birth
- Country of residence
- The number of your valid ID document
- The date of your departure (= start of the Pass’s validity period)
Exchange before the first day of validity:
Free of charge
Cancellation up to and including the first day of validity:
Subject to a fee of 15%
Exchange or cancellation after the first day of validity:
Not possible
Your Eurail Pass offers you a variety of benefits and discounts, such as for hotels and museums. You can find a complete overview of the benefit partners at:
The German Rail Pass is available to travellers whose place of residence is outside Germany.
When travelling in Germany, the German Rail Pass lets you travel as often as you like on all Deutsche Bahn trains. You can also use all trains operated by other rail companies that accept DB long-distance tickets.
Outside Germany, you can take DB trains to the following destinations:
- Basel Badischer Bahnhof and Schaffhausen (Switzerland)
- Salzburg and Kufstein (Austria)
- Liège and Brussels (Belgium)
- Bolzano, Trento, Verona, Bologna, Venice, Rimini*, Ancona* (Italy)
*) seasonal
Please note that a reservation with surcharge is required for journeys to/from Italy. You can book your reservation here.
You can book the German Rail Pass as early as 11 months before your journey begins.
Here you can find the prices for the German Rail Pass and the German Rail Twin Pass.
- Children under the age of 6 travel for free and do not need a pass of their own.
- Up to two children aged 6-11 can travel for free when accompanying an adult. If two adults are using a Twin pass, up to four children can accompany them free of charge. Each additional child needs a German Rail Pass Youth.
- Children aged 12 and over need a German Rail Pass Youth.
No. People who book a Twin Pass do not necessarily need to travel together. One person can use the pass on a given day. However, the second person cannot use the pass on that day.
Yes, the entire German Rail Pass range can now be booked online.
- Within Germany: No. Seat reservations are not necessary within Germany. However, you can if you like.
- International connections: Reservations are required on some international connections or night trains. Connections requiring a reservation are marked with an R in the travel information.
Yes. Holders of a valid German Rail Pass can enjoy a host of discounts and benefits from our business partners. A detailed list can be found in the German Rail Pass brochure.
Yes.
- Exchange before the first day of validity is free of charge
- Refund before the first day of validity is subject to a processing fee of 15%
- Refund of unused German Rail Passes after the first day of validity: Possible upon presentation of a medical certificate stating that travel was not possible or the flight ticket for the return journey (journey home). The refund entails a processing fee of 15%.
- Refund of used German Rail Passes after the first day of validity: Partial refund only possible in exceptional circumstances (illness, cancellation of the trip). Holders must present a medical certificate stating that travel was not possible or a flight ticket for a return journey (journey home).
The first class upgrade is valid in combination with second class tickets from the flexible fare and flexible business fare offers.
The first class upgrade is not valid in combination with second class offers other than those mentioned here. This applies, for example, to the saver fare, saver fare Europe, super saver fare and super saver fare Europe offers, as well as all local transport services.
The original second class ticket remains valid and is still required for ticket inspection on the train. The first class upgrade covers the price of the change to first class and supplements the second class ticket, but does not replace it.
If you have a first class BahnCard 25/50, you will receive the usual 25% or 50% discount when booking the first class upgrade. A second class BahnCard does not grant a discount when booking the first class upgrade. But you must still indicate your BahnCard in your travel profile when booking the upgrade if you also used it to book the ticket. This ensures that the correct price is calculated.
Yes. The first class upgrade is valid in combination with a second class BahnCard 100. You can add the card in the search request. Please book via the travel information
The first class upgrade can be cancelled free of charge before the first day of validity. Cancellation on or after the first day of validity is subject to a fee of EUR 19. Please note that the first class upgrade and the original second class ticket must be cancelled separately.
Yes, Komfort Check-in is possible. To check in to a first class seat, select the upgrade ticket and complete the Komfort Check-in process as usual. Please note that train attendants occasionally have to carry out spot checks. The checked-in seats chosen for this are randomly selected by the system (in some cases depending on the ticket) and displayed on the inspection device.
You can book the bicycle space reservation at all our points of sale - with the exception of DB ticket machines - together with your ticket. You can also do this on the website or in the DB Navigator app. Simply add a bicycle under "Passenger, bicycles, BahnCards" when booking. You will then be shown connections with bike transport.
The bicycle symbol shows you whether there are still spaces available on the ICE, IC or EC train (red bicycle symbol = bicycle spaces no longer available). You can also adjust the transfer time if you want more time to change trains with your bike.
If you already have a ticket for yourself, change the traveller from "Person" to "Bicycle" in the "Passenger, bicycles, BahnCards" selection when booking online or in the app. Alternatively, you can also contact the DB Travel Centres, DB agencies or call +49 30 2970 (For English, please press 9). You cannot buy a bicycle ticket on the train.
Do you have a BahnCard 100? Call +49 30 586020900 or contact our DB Travel Centres. You can then reserve a free bicycle space. If you have not booked a bike ticket and reservation before your trip, you cannot take your bicycle with you on the train.
Groups of 6 or more people cannot book bike tickets online. Please contact our DB sales offices or call +49 30 2970.
You can book the bicycle space reservation for your bicycle together with the bicycle ticket online and in the DB Navigator app. This is also possible for many international trains. Simply add a bicycle to the booking enquiry to see connections with bicycle transport.
The bicycle symbol shows you whether there are still spaces available on the ICE, IC or EC train (red bicycle symbol = bicycle spaces no longer available). You can also change the transfer time if you want more time to change trains with your bike.
On some international trains, the bicycle symbol is greyed out. This means that there is not enough information on the availability of bicycle transport for this connection. In this case, please contact the DB Travel Centres, DB agencies or call +49 30 2970 (Press 9 for English).
Note: There is a labelling requirement for journeys to Italy (via Austria/Brenner). See also "Do I have to label my bicycle to take it on long-distance trains?").
Yes, you can take folded bicycles as hand luggage free of charge - you do not need to book a bicycle ticket or bicycle space reservation.
You can store folding bikes safely in the luggage racks and multi-purpose areas. Aisles, doors and safety equipment, such as fire extinguishers, must remain clear for your own safety.
No, you do not need to label your bicycle.
Exception for journeys to Italy (via Austria / Brenner)
If you want to take your bicycle on an EC train to Italy (via Austria / Brenner), you must label your bicycle. Please print out and fill in the bicycle label. Attach it to your bicycle before travelling. The banderole is not a replacement for the bicycle ticket or bicycle space reservation.
You can take a bicycle with you on the following direct long-distance connections abroad, provided there are still spaces available.
You can also find the travel connection in the journey planner on bahn.de and in the DB Navigator app. You will also find transfer connections there. Please allow sufficient time for transfers.
To book cross-border connections by bicycle, please contact the DB Travel Centres, DB agencies or call +49 30 2970 (For English, please press 9). You cannot book cross-border connections online.
Overview of all direct connections:
Austria
- from Frankfurt via Munich, Dortmund or Saarbrücken to Graz/Klagenfurt with ÖBB Railjet trains
- from Munich to Salzburg and Vienna onwards to Budapest with ÖBB Railjet trains
- from Frankfurt, Stuttgart, Ulm and Friedrichshafen to Innsbruck with ÖBB Railjet trains
- from Hamburg, Cologne, Mainz and Nuremberg to Vienna via Passau
Belgium
- from Frankfurt via Cologne to Brussels
Czech Republic
- from Hamburg via Berlin to Prague
Denmark
- from Hamburg to Copenhagen or Aarhus
- from Flensburg to Fredericia
Italy
- from Munich across the Brenner Pass to Bolzano, Trento, Verona and Bologna
- from Frankfurt via Zurich to Milan
Luxembourg
- from Düsseldorf via Koblenz to Luxembourg
Netherlands
- from Frankfurt via Cologne to Amsterdam
- from Berlin via Stendal, Hanover, Osnabrück and Rheine to Apeldoorn and Amsterdam
Poland
- from Berlin to Warsaw
- from Berlin to Krakow and Przemysl
Switzerland
- from Berlin to Basel and Interlaken with the ICE 4
- from Hamburg via Frankfurt to Basel and Chur with the ICE 4
- from Frankfurt to Zurich and on to Milan
- from Stuttgart via Singen to Zurich
- from Munich to Zurich
Did you book your tickets online? If you do not have your bicycle ticket with the bicycle space reservation with you, you can retrieve it again online. You can do this via your customer account either on the website or in the DB Navigator app.
You can only take your bicycle on a long-distance train if you can show your ticket with bicycle space reservation during the ticket inspection.
Did you add a bicycle ticket to your ticket at a later date? Then you must present the bicycle ticket with bicycle space reservation.
No, you need to buy your ticket (for you as a traveller) for local trains separately from the ticket for your bicycle. Two separate bookings are currently required for this. It is not yet possible to combine the two tickets in one booking.
You are generally allowed to take the following types of bicycle on the train:
- A standard, single-seater bicycle with two wheels. The bicycle must be placed in the available bicycle racks. The bicycle racks can generally fit tyres with a width of 40 to 60 mm.
- A bicycle with pedal assistance from an electric motor up to 25 km/h (also called pedelecs, up to 250 watts motor power).
- A fat bike, if it fits into the bicycle mount (usually fits tyres with a width of 40 to 60 mm). Deflate the tyres if necessary. Don't forget the equipment for re-inflating the tyres later.
- A folded folding bike or children's bikes with a wheel diameter of up to 40 cm can be stored on the train as luggage. You can use luggage racks and multi-purpose areas to store them.
- You can only take a tandem, recumbent bike or tricycle on trains with a larger storage capacity. For more information, please contact the DB Travel Centre, the DB agency or call +49 30 2970.
You cannot take any models not mentioned above. This also includes bicycles that cannot be stowed safely due to their dimensions or design. You are not allowed to take bicycles that protrude into passageways and escape routes.
The performance of services such as location, map and camera functions is much better in mobile apps, which is why we are focusing on the integration of sharing services in the DB Navigator app.
To display only certain means of transport available, first select the station you need. Then tap on the symbol for your chosen means of transport under "Public transport" (e.g. on the S-Bahn symbol).
Scooters from Dott and Voi as well as bikes from Call a Bike, Dott and Voi can currently be selected in the DB Navigator app.
To see where bikes and scooters are available in the DB Navigator app, tap on the "Nearby" menu item and select the "Bikes" or "Scooters" view.
To book bikes or scooters in the DB Navigator app, tap on the "Nearby" menu item and select the "Bikes" or "Scooters" mode. As soon as the available bikes or scooters are displayed on the map, you can tap on the one you want. Then tap on the "Booking" button.
You will then be redirected to the app of the respective sharing provider if you have already installed their app. If you have not yet installed the app of the service provider, you will be redirected to the Google Play Store or Apple App Store to download the app. Once you have registered for or logged in to the provider's app, you can use it to start and end the rental.
The scooter number should be easy to find near the handlebars with the QR code.
It is not yet possible to book shared bikes and scooters directly in DB Navigator.
If you are experiencing technical problems when renting a bike or scooter, or if you have any further questions regarding the rental of a bike or scooter, please contact the service provider directly.
No, to log in to the sharing provider's app, you will need a separate account from the provider and the corresponding login details.
The providers offering shared bike and scooter services all have their own business regions; the availability of sharing services is dependent on what they offer.
DB is interested in entering into further partnerships with such providers. We are, however, currently unable to provide any specific information on when additional services may be available.
The price for renting a bike or scooter is made up of the basic rate and an activation fee charged by the respective sharing provider; these are taken from the pricing given by the provider in their app.
If you have tapped on a bike or scooter on the map to select it, further information on it will be displayed on a new page. On this page, you will find the symbol of a person on the right-hand side of the map. You can use this symbol to display the walking route from your current location to the rental vehicle.
The walking route to a bike or scooter can only be displayed if the distance walking from your location to the vehicle is no more than five kilometres.
If you have an accident involving a bicycle or scooter, please always contact the responsible service provider directly.
You can reassign an ICE or IC/EC group ticket to a different passenger. Reassigning the ticket allows the name of the main passenger to be changed for either direction on the group ticket originally booked. This offer is available for DB long-distance tickets, but not for regional tickets.
Tickets for long-distance trains (FR, FA, FB, IC, ICN) include seat reservations. On these trains, the ticket is only valid for the booked journey.
Up to six months before the planned journey. This depends on when the rail company issuing the tickets begins sales.
After completing the booking, you will receive a PDF document on which is printed "Not valid for travel", as well as an e-mail containing a booking confirmation from Trenitalia in addition to that issued by DB. The PDF alone does not entitle you to travel.
In the e-mail you receive from Trenitalia, you will find a link to retrieve the barcode for the ticket inspection on the train.
Tickets for the "ORDINARIA" fare are automatically validated at the scheduled departure time of the train you have booked. You can change the date and departure time before the booked day of travel. On the booked day of travel, you can change the departure time before the ticket is automatically validated. Once the ticket has been validated, no more changes can be made. You can also exchange your ticket via the link in the Trenitalia booking confirmation.
You can book any journey on Trenitalia trains within Italy. Simply search for your desired connection in the travel information.
Travelling on long-distance trains (FRECCE):
- Frecciarossa (FR) - e.g. from Milan to Rome in around 3:15 hours or from Rome to Naples in around 1:10 hours
- Frecciargento (FA) - e.g. from Rome to Apulia in around 4:30 hours
- Frecciabianca (FB) - e.g. from Milan to Genoa in around 1:30 hours
- In addition to the Frecce high-speed trains, you can also book many connections with InterCity and regional trains to over 1,700 destinations throughout Italy. In future, connections with the InterCity Notte (ICN) night trains will also be bookable in sleeper and couchette coaches.
You can also book Trenitalia tickets for the following cross-border trains:
- EuroCity trains between Switzerland and Italy - e.g. from Zurich to Milan in around 3:20 hours
- Frecciarossa (FR) between France and Italy - e.g. from Paris to Milan in around 6:45 hours
Reservations are generally unusual in Switzerland, as there are usually enough seats available. A small contingent of reservable seats is available on most long-distance trains. These can also be booked via DB. If no reservation is available, this does not necessarily mean that you will not get a seat.
An exception to this are journeys in special panoramic carriages, such as those on the Glacier Express or the Bernina Express. Reservations are compulsory on these trains.
Reservations are also compulsory for cross-border journeys on EC trains between Switzerland and Italy. You can book journeys on these trains as a Trenitalia ticket.
Up to six months before the planned journey. This depends on when the rail company issuing the tickets begins sales.
You can book almost any connection in Switzerland with any mode of transport. Some services cross borders into neighbouring countries such as Italy, France or Liechtenstein.
Long-distance trains:
- InterCity – e.g. from Zurich to Lugano in around 1:55 hours, or from Berne to Geneva in around 1:50 hours
- InterRegio (IR) – e.g. from St. Gallen to Chur in around 1:20 hours
Other public transport services:
- Regional trains (RE/R) – e.g. from St. Moritz to Tirano in Italy in around 2:35 hours
- S-Bahn trains – e.g. in the greater Zurich area
- Cable cars – e.g. to the Stanserhorn
- Rack railways – e.g. to the Rigi
- Boats – e.g. ferries between Friedrichshafen and Romanshorn, or liners on Lake Lucerne
- Trams – e.g. in Basel, Bern or Zurich
- Postbus coaches
- Buses
Note: You can also purchase Trenitalia tickets for EuroCity trains travelling between Switzerland and Italy.
If you are planning several journeys within a travel period, for example as part of an itinerary, it may be worthwhile to purchase an Interrail Pass or Swiss Travel Pass.
With an Interrail One Country Pass, you travel on 3 to 8 days within a month at a fixed price throughout the country. The Interrail Global Pass also includes the outbound and return journey from your country of residence and is valid in many other countries. Further information on Interrail can be found here.
The Swiss Travel Pass is valid not only on trains but also on many buses, ships and public transport in over 90 Swiss cities. More information, including the area of validity of the Swiss Travel Pass, can be found here.
Various offers and service classes are available depending on the route. Search for your connection in the travel information. The service class and upgrade options available for your journey are displayed there.
This depends on when SNCF begins sales, but is usually up to four months before the planned journey. SNCF sets specific dates for the Christmas, winter, spring and summer holidays in France.
You can book any journey with SNCF long-distance trains within France. Simply search for your desired connection in the travel information.
- TGV – e.g. from Paris to Nice in around six hours or from Paris to Bordeaux in around two hours
- Intercités – e.g. from Marseille to Narbonne in around 2:30 hours
In addition to long-distance trains, you can book connections with TER regional trains in many regions of France. In future, connections with the Intercités night trains will also be bookable in the couchette coach.
Tickets for many cross-border trains can also be booked as SNCF tickets. These include:
- TGV between Spain and France – e.g. from Barcelona to Paris in around 6:50 hours
- TGV between Switzerland and France – e.g. from Basel to Paris in around three hours
- TGV between Italy and France – e.g. from Milan to Paris in around seven hours
Up to six months before the planned journey. This depends on when the rail company issuing the tickets begins sales.
You can book any journey with ÖBB trains within Austria. Simply search for your desired connection in the travel information.
Journeys on long-distance trains:
- Railjet (RJ/RJX) – e.g. from Salzburg to Vienna in around 2:30 hours, or from Vienna to Graz also in around 2:30 hours
- Intercity – e.g. from Salzburg to Villach in around 2:20 hours
- In addition to connections with long-distance trains, you can book tickets for regional trains to almost all destinations in Austria's attractive tourist regions.
You can also book tickets for many cross-border trains as ÖBB tickets. These include:
- Railjet between the Czech Republic and Austria – e.g. from Prague to Vienna in around 4:15 hours
- Railjet between Hungary and Austria – e.g. from Budapest to Vienna in around 2:40 hours
- Eurocity between Austria and Slovenia/Croatia – e.g. from Villach to Ljubljana in around two hours, or from Villach to Zagreb in around 4:30 hours
Would you like to travel in comfort overnight? Book any connection with ÖBB Nightjet trains (NJ) and many EuroNight connections (EN). Here you can find more information about night trains and overnight connections.
- Travel classes: Eurostar Standard, Eurostar Plus, Eurostar Premier
- Exchange possible free of charge up to one hour before departure, or up to two days after departure with Premier
- Boarding guarantee and exclusive access to refurbished lounges for Eurostar Premier
- Upgraded on-board catering in all travel classes
- Further information at Eurostar.com
- Travelling to or from London requires additional passenger data ("Advance Passenger Information"). The ticket will only be issued after this additional data has been entered. Further information is available on the Eurostar website.
- When travelling by Eurostar to or from London, you must check in at the station. Check-in times vary depending on the station. You will find these on your ticket.
- Please observe the current entry requirements for Great Britain and for the countries you are travelling through.
- Boarding: if travelling on TGV and ICE trains in France, please board at least two minutes before departure. This is the only way the trains can depart on time. It is also the only way you are guaranteed to get on and travel.
- Luggage tags: you must label your luggage with a luggage tag bearing your name. This is compulsory on all trains to and in France. Luggage tags are required for all items of luggage that you store in luggage racks at the end of the carriage, or above and between the seats. This regulation does not apply to your personal items, such as your hand luggage
Assistance dogs can travel free of charge. However, you must book a ticket directly via Eurostar at least 24 hours before departure.
Cancellation: if you purchased your ticket at a DB Travel Centre, please contact them. If you booked online and have a 12-digit order number, you can cancel your ticket directly on bahn.de via "My Trips".
Exchange: visit eurostar.com "Manage your booking" and have the 6-digit PNR ready.
You can book almost all routes with SJ trains within Sweden. Some cross-border connections are also available, such as to Norway. Simply search for your desired connection in the travel information.
Journeys on long-distance trains:
- X2 high-speed train – e.g. from Stockholm to Gothenburg in around 3:30 hours
- InterCity – e.g. from Oslo to Stockholm in around 5:50 hours
As well as connections with long-distance trains, you can also book tickets to attractive destinations with SJ regional trains.
Would you like to travel in comfort overnight? Night trains with comfortable couchette and sleeping compartments are also bookable, such as from Stockholm to Luleå or Narvik (from mid-April 2026 with a transfer in Boden).
Up to six months before the planned journey. This depends on when the rail company issuing the tickets begins sales.
Tickets for long-distance trains (X2, IC, D), as well as for some regional trains, include a reservation. On these trains, the ticket is only valid for the selected journey.
First class
- Coffee, tea and water are available free of charge in the carriage
- More legroom and wider seats
- Free access to the SJ Lounge in Malmö, Gothenburg, and Stockholm
- A breakfast is served free of charge at your seat for departures before 9:00 am
Second class Calm
- Quiet zone
- Coffee and tea are available free of charge from the train's bistro
- A small breakfast from the train's bistro is included for departures before 9:00 am
Second class
- Standard seat in second class
When traveling on SJ night trains, you generally book a private compartment in the couchette and sleeping cars. This means that you will only share your compartment with other people from your booking. First-class compartments are not available on all connections.
First class sleeping car private compartment
- Bookable for one to two people
- Breakfast included
- WC, shower and washbasin in your own compartment
Second class sleeping car private compartment
- Bookable for one to three people
- Washbasin in your own compartment
Second class couchette private compartment
- Bookable for one to six people
In D trains, breakfast is included in the first class sleeping car. This can be picked up from the train's bistro until 9:00 am. On some trains, breakfast is offered after arrival at the destination near the station. For more information, please ask the train crew.
Instant cancellations are not available for BahnCards.
This does not affect the right of cancellation that applies our BahnCard 25 and 50 offerings.
You can cancel your ticket depending on the applying conditions of your booked ticket. An exchange is not possible.
Yes. If your train was significantly delayed or cancelled, you can apply for compensation.
If your booked connection is no longer available or changed, you can use alternative connections without changing your booking. Your ticket is no longer linked to the booked connection. This does not apply for connections with mandatory reservations.
If a delay of at least 20 minutes is expected at the destination, the journey can be continued on the same route or via a different route, the journey can be continued at a later time or a different train that does not require a reservation can be used.
In the event of train delays and cancellations of a train, your rights are regulated by law. The basis for this is Regulation (EU) 2021/782 of the European Parliament and of the Council of 29 April 2021 on rail passengers' rights and obligations (recast).
Passenger rights have applied uniformly to rail transport in Germany and Europe since 2009. You are granted the same rights with all railway companies. The regulations apply exclusively to compensation in the area of rail transport services (from S-Bahn to ICE).
There is no entitlement to compensation for delays caused by underground trains, trams, buses or taxis.
Regulation (EU) 2021/782 states that complaints must be filed within twelve months of the incident. Please assert your passenger rights within this period.
Please note that some international railway companies have different deadlines (e.g. three months). Should you submit an application later than the permitted deadline, your application may be rejected.
You will usually receive feedback from the Passenger Rights Service Centre by post or email within one month.
The actual processing time can vary from case to case and depends, among other things, on the complexity of the case in question and the general volume of applications at the Passenger Rights Service Centre.
You will receive the compensation as a bank transfer to the account specified in your application.
We can also issue a DB voucher on request. You can select this option in your passenger rights claim. The voucher is valid for 3 years.
In cases of reimbursement claims, e.g. if the journey is cancelled at the departure station or in the case of additional receipts such as taxi receipts or hotel bills, we are obliged to make a cash payment. It is not possible to issue vouchers in these cases.
Yes, in this case you can also submit your application directly to the Service Centre Passenger Rights (SC FGR). Please note the following:
- Has your train been cancelled or delayed by 60 minutes or more? In this case, your request for compensation will be processed directly by Interrail/Eurail. If you submit your claim to the SC FGR, your request may be forwarded to the Interrail/Eurail support team. Interrail/Eurail requires your e-mail address for final processing, so please include it directly in your application. This will avoid any additional requests for missing data/information.
Alternatively, you can also apply for compensation directly from Interrail/Eurail. You can do this conveniently online at https://www.interrail.eu/de/support/delay-compensation.
- Have you incurred additional costs (e.g. for an alternative means of transport or an overnight stay) due to a cancellation of a train or a train delay? In this case, your application for a refund of these costs will be processed directly by the SC FGR.
The informal letter must contain all relevant information about the customer and the irregularity of their journey. Relevant data are:
- Your address
- Date of journey
- Description of the planned train connection
- Details of the actual itinerary
- Account details, if applicable
- Signature
Privacy statement: The personal data is collected, processed and used automatically exclusively for processing and control purposes, as well as for plausibility checks between the companies involved, unless the customer has explicitly consented to its use for customer service purposes.
The train attendants on long-distance services / regional transport attendants confirm a delay of 60 minutes or more for the train for which they are responsible by making an imprint on the form.
DB Information counter staff and staff at DB Travel Centres will confirm a delay if they can verify it on the basis of available data. The confirmation is made by affixing a bar code or stamp in the field provided on the form.
You can only apply for reimbursement of necessary expenses due to a delay (e.g. bus, taxi, hotel) from the Passenger Rights Service Centre (DB Fernverkehr AG, Servicecenter Fahrgastrechte, 60647 Frankfurt am Main, Deutschland).
In addition to the ticket or a copy of the ticket, the original receipts for the expenses incurred must be sent in.
If you are not satisfied with a decision made by the Passenger Rights Service Centre (SC FGR), please address your appeal directly to the Passenger Rights Service Centre. Your case will then be (re)examined.
Contact details Service Centre Passenger Rights:
Telephone: 030 586020920 (Germany)
Address:
DB Fernverkehr AG
Servicecenter Fahrgastrechte
60647 Frankfurt am Main
If you are not satisfied with the processing of your objection (by the SC FGR), you can contact an arbitration board.
Yes, passenger rights also apply to international journeys from abroad to Germany. Regardless of who caused the delay, the following applies to international tickets: The railway company that issued the ticket processes the delay case.
In principle, compensation claims are always processed by the railway company that issued the ticket. You can usually recognise the issuing railway company by the logo on the ticket.
Deutsche Bahn and the non-federally owned rail companies in Germany have introduced a standardised procedure for processing compensation claims.
The Service Centre for Passenger Rights (SC FGR) is the central service provider for processing compensation applications. In addition to Deutsche Bahn, numerous other railway companies have their customers' passenger rights claims processed by the SC FGR. If you would like to know exactly which railway companies these are, you can find an overview here (in german).
If you send a ticket to SC FGR from a railway company that does not participate in the joint procedure, this is not a problem. In this case, the SC FGR will of course forward your request to the relevant railway company. Tip: To shorten the processing time, it is best to contact the railway company that issued your ticket directly.
In principle, we recommend using the existing application channels such as the digital Passenger Rights Application Form or the Passenger Rights Claim Form.
However, if you use the EU application form for refunds and compensation, please follow the corresponding instructions and notes on the form. Send the completed form including all necessary tickets and supporting documents to:
Postal:
DB Fernverkehr AG
Servicecenter Fahrgastrechte
60647 Frankfurt am Main
Deutschland
or by e-mail: EUAntragFGR@deutschebahn.com | Please state the following in the subject line (if possible): Passenger rights: EU application form
Alternatively, you can also hand in the form at a DB Travel Center.
Please note the following regarding the processing of your application at the Servicecenter Fahrgastrechte:
- If you have used the German-language version of the EU application form, you will receive your reply in German. If you have used another available language version, you will receive an answer in English.
- You will usually receive the compensation as a bank transfer to the account specified in the application. Important: Payment to another account (PayPal or Apple Pay etc.) is not possible.
We can also issue a DB voucher on request. The voucher is valid for 3 years. We are obliged to make a cash payment in the event of claims for reimbursement, e.g. if the journey is cancelled at the departure station or additional receipts such as taxi receipts or hotel bills. A voucher issue is excluded in these cases.
The following applies to single tickets: if you arrive at your destination station 60 minutes or more late, you will receive compensation of 25 per cent of the fare paid for the single journey; if you arrive 120 minutes or more late, you will receive 50 per cent. For tickets for the outward and return journey, the compensation is calculated on the basis of the fare paid for the outward or return journey. If the fare for the outward and return journey is shown as a total, the compensation is calculated on the basis of half the fare paid.
The following applies to season tickets for local and long-distance transport: if you are 60 minutes or more late at your destination station, you will receive the following flat-rate compensation:
- Long-distance season tickets: 5 euros (2nd class), 7.50 euros (1st class)
- Season tickets for local transport: 1.50 euros (2nd class), 2.25 euros (1st class)
- BahnCard 100: 10 euros (2nd class), 15 euros (1st class)
In total, a maximum of 25 per cent of the value of the season ticket is compensated.
As a season ticket holder (with the exception of BahnCard 100), you can also add up several cases of delay of 20 minutes or more and submit them together. The cases of delay to be added together must be within the period of validity of the season ticket.
Please note: Compensation amounts of less than 4 euros will not be paid out.
For train selected tickets (saver fares), this train connection is cancelled in the following cases:
- in the event of an expected delay at the destination of:
at least 20 minutes for national journeys
at least 60 minutes for international journeys - in the event of cancellation of a train
- in the event of a stop cancellation
- if you do not reach your connecting train
- if the train departs early due to a timetable change
Train selected cancelled means:
- For journeys with long distance tickets: You can use all DB long distance trains (ICE, IC/EC) and local trains (RE, RB, IRE, S-Bahn) with your original ticket.
- Note for the use of (super) saver tickets only valid on long-distance trains (ICE/IC/EC): To continue your journey on Westfalenbahn local trains (RE 60, RE 70 and RE 15) on the Hanover-Hamm, Hanover-Osnabrück, Rheine-Osnabrück, Hanover-Braunschweig and Emden-Münster sections, you will need an additional ticket at the local fare. You can have the costs reimbursed via the Passenger Rights Service Centre.
- For journeys with local train tickets: You can use another local train. If you are travelling on a higher-value train (e.g. IC/EC, ICE), you must purchase an additional ticket. You can have the costs reimbursed via the Passenger Rights Service Centre. This rule does not apply to significantly reduced fares (e.g. Deutschlandticket, Länder-Tickets).
- You can use a later connection of your choice (e.g. later on the same day of travel, one day later or in three weeks' time. This is possible up to one year after the original date of travel).
- For long-distance journeys, you can also take an earlier connection on the same day of travel.
- You have a free choice of travel route. The journey to the destination stated on the ticket can therefore also take a different route.
- Within Germany, you do not need an additional certificate for cancelling the train selected. However, you can have a certificate issued on explicit request (e.g. on the train, in the travel centre or at the DB Information counter).
Please note the following when travelling internationally:
- Please only select trains operated by the same carrier that you originally booked (e.g. DB, SNCF, ÖBB, etc.).
- If you have booked a train that requires a reservation (indicated by an "R" symbol on the train number in the timetable), your previous seat reservation is only valid for the train you originally booked. If you take a different train, you can book a new seat for this train yourself for a fee here on bahn.de https://www.bahn.de/angebot/zusatzticket/sitzplatzreservierung or in DB Navigator and submit the cost of your original unused seat reservation to the Passenger Rights Service Centre for a refund. Alternatively, you can obtain a new seat reservation free of charge at a DB Travel Centre.
In the event of an expected delay at the destination station
- of 20 minutes or more for national journeys
- or 60 minutes or more for international journeys
of your ticket you can:
- continue your journey on the same route or on a different route at the next opportunity
- continue the journey at a later time
- use other trains that do not require a reservation (you must first pay for any required ticket and can then have it refunded; significantly reduced fare tickets may be exempt from this)
Please note the following when travelling internationally:
- Please only select trains operated by the same carrier that you originally booked (e.g. DB, SNCF, ÖBB, etc.).
- If you have booked a train that requires a reservation (indicated by an "R" symbol on the train number in the timetable), your previous seat reservation is only valid for the train you originally booked. If you take a different train, you can book a new seat for this train yourself for a fee here on bahn.de:https://www.bahn.de/angebot/zusatzticket/sitzplatzreservierung or in DB Navigator and submit the cost of your original unused seat reservation to the Passenger Rights Service Centre for a refund. Alternatively, you can obtain a new seat reservation free of charge at a DB Travel Centre.
Tickets for train selected (e.g. Sparpreis) are automatically cancelled.
- If you have a ticket for local transport (RE, RB, IRE and S-Bahn) but would like to use a higher-value train (e.g. long-distance trains, i.e. IC/EC, ICE), you must first pay for the additional ticket required. You can then have the costs reimbursed via the Passenger Rights Service Centre. This rule does not apply to significantly reduced fares (e.g. Deutschland-Ticket, Länder-Ticket, Quer-durchs-Land-Ticket).
If an overnight stay is necessary due to a cancellation of a train or a delay, or if it is unreasonable to expect you to continue your journey on the same day, you will be reimbursed reasonable accommodation costs.
The prerequisite is that the railway company does not provide overnight accommodation and you are unable to contact the railway company for reasons for which the railway company is responsible (contacting the DB sales office, DB Information counter or staff on the train used).
If the railway company provides you with overnight accommodation, this will take precedence over any self-organised alternative. Should you nevertheless organise your own overnight accommodation in this case, you will not be entitled to reimbursement of the costs incurred.
Regulation (EU) 2021/782 (Article 19(10)) stipulates that in certain cases, railway undertakings do not have to pay compensation for delays.
On the one hand, these are exceptional circumstances, such as major natural disasters. An ordinary storm does not fall into this category. Therefore, as a rule, you will continue to receive full compensation for delays under passenger rights.
On the other hand, these are circumstances caused by the behaviour of a third party. These include, for example, trespassing on the tracks, cable theft, police operations or bomb disposal. In such cases, the railway company reserves the right not to pay compensation for delays in accordance with the regulation.
A strike is explicitly not one of the cases mentioned in the regulation. In the event of a strike, you will therefore continue to receive full compensation under passenger rights.
If you use several tickets for your journey, each ticket constitutes an independent contract of carriage. In this case, any passenger rights are not determined for the entire journey, but for each ticket separately.
The situation is different if you only have one ticket for your journey. In this case, you are entitled to compensation for the entire travel chain, even if trains from different railway companies are used.
If it is foreseeable that you will arrive at the destination printed on your ticket at least 20 minutes late, you have the following option:
- The for train selected is cancelled and you can use another train that does not require a reservation.
- The journey can be continued at the next opportunity or at a later date.
- The ticket is valid for the journey to the original destination, even with a different route alignment.
Please note: If you have a local train ticket (RE, RB, IRE and S-Bahn) but would like to use a higher-value train (e.g. long-distance trains, i.e. IC/EC, ICE), you must first pay for the additional ticket required. You can then have the costs reimbursed via the Passenger Rights Service Centre. This rule does not apply to significantly reduced fares (e.g. Deutschland-Ticket, Länder-Ticket, Quer-durchs-Land-Ticket).
In addition, if the railway company does not inform you within 100 minutes of the scheduled departure time of a delayed or cancelled train or a missed connection of the options available to you for your onward journey, you also have the right to continue your journey by other rail employees (e.g. Flixtrain, Nightjet), a long distance bus or a regional bus.
Any necessary, appropriate and reasonable costs incurred as a result will be reimbursed to you via the Passenger Rights Service Centre.
The costs for the use of a taxi, aeroplane or private pick-up will not be reimbursed in this case.
If your scheduled arrival time is between 0 a.m. and 5 a.m. and you expect a delay of at least 60 minutes at the destination station of your ticket, you will be reimbursed the cost of another means of transport up to a maximum of 120 euros.
This also applies if a train is cancelled if it is the last scheduled connection of the day and the destination station can no longer be reached by midnight without using another means of transport.
The prerequisite is that the railway company does not provide any other means of transport and that you are unable to contact the railway company for reasons for which the railway company is responsible (contacting the DB sales office, DB Information counter or staff on the train used).
If the railway company provides you with another means of transport, this has priority over a self-organised alternative. Should you nevertheless use a self-organised means of transport in this case, there is no entitlement to reimbursement of the costs for this.
In principle, passenger rights also apply to rail services operated by the rail associations (e.g. S-Bahn, RE or RB). There is no entitlement to compensation for delays caused by underground trains, trams, buses or taxis.
The associations are also free to make further arrangements.
The responsibility for handling passenger rights is regulated individually by each transport association. Holders of tickets from a transport association should enquire with the respective association about the passenger rights regulations that apply there.
You have the following options for asserting your claims:
Digitally in your customer account on bahn.de or in the DB Navigator app
To do this, the ticket for the journey for which you wish to submit your claim must have been purchased via this customer account or be stored in the customer account. The ticket on file can also be a BahnCard 100 or another season ticket.
- To submit your passenger rights claim in your customer account for single tickets: Go to the "My journeys" tab (bahn.de) or the "Travel" menu item (DB Navigator). If you are not yet logged in, do so. Select your "Past journeys". You will find your booked tickets there. Select the relevant journey for which you want to submit the application. Scroll down in the journey details and click on "Apply for compensation" (bahn.de) or click on the "Further actions" button (DB Navigator) and then "Apply for compensation". Click on the "Apply now" button to start the application. Follow the next steps.
- To submit your passenger rights claim in your customer account for your BahnCard 100 or season ticket: For a BahnCard 100, first select the "BahnCard" section in your customer account. Click on "Options" for the BahnCard for which you are applying and select "Apply for compensation". Then click on "Request compensation" in the "Passenger rights" tab and follow the next steps. If you have a season ticket, go to the menu item "Season tickets & season tickets" in your customer account. Select the corresponding season ticket for which you would like to submit a passenger rights claim. Click on "Apply for compensation" in the "Passenger rights" section.
Digitally via the order search
What you need:
- The order number of the digitally booked ticket (12 digits).
- The last name of the person who travelled.
You will find the order number:
- In the confirmation text you received after booking.
- In the confirmation e-mail you received after booking.
- Below the barcode on your ticket (PDF or printout).
After you have entered this data:
- Go to the "Passenger rights" section and click on "Submit compensation request".
- Follow the instructions.
Please note:
- You can call up your ticket anonymously via the order search if you wish.
- If you initially booked the ticket for which you want to submit a compensation claim via your customer account, please log in*. You will receive a corresponding notification. After logging in, you can apply for compensation as standard by clicking on the corresponding order in the list of trips in your customer account. Many of the required details will already have been entered.
*only applicable for private customers
With the Passenger Rights Claim Form
Alternatively, you can also apply for compensation using the Passenger Rights Claim Form. You can obtain the form from the service staff on the train, at the DB Information counter or at the DB Travel Centre. You can download the form as a PDF (see below).
Complete the form step by step. The form helps you to provide all the data required for processing and thus enables your application to be processed quickly.
Please enclose any supporting documents. We need your ticket or a copy of your ticket to process your application. If your ticket does not have a price printed on it, please also enclose proof of cost (exception: BahnCard 100).
When everything is complete, send the form and supporting documents by post to the following address:
DB Fernverkehr AG
Servicecenter Fahrgastrechte
60647 Frankfurt am Main
Germany
Alternatively, you can also hand in the documents at a DB Travel Centre or your point of sale.
If you have incurred additional costs on your journey due to a delay or cancellation of a train, you can apply for reimbursement directly with your regular passenger rights claim. This is possible both in the digital application and with the Passenger Rights Claim Form.
Procedure in the digital application in the customer account:
The following field is displayed within the digital application: "I had additional expenses due to the delay | I was unable to use my reservation". Tick this box and follow the next steps. Enter the required details for the receipts you wish to submit and upload the receipts. Please have the image or PDF files ready. Please also ensure that the receipt files are legible and complete (all receipt content must be visible, e.g. including the information in the header and footer of a receipt). If the quality/readability of the files is insufficient or the files are incomplete, this can delay processing. In this case, we would then require the original receipts, which you would have to submit by post.
For any queries, subsequent submissions or checks, please keep your original documents at least until your application has been finalised.
Procedure with the Passenger Rights Claim Form:
First fill in all the necessary information about your journey in the Passenger Rights Claim Form. Please then enclose the other supporting documents (invoices, receipts, etc.), ideally in the original, and send all documents together to the following address:
DB Fernverkehr AG
Servicecenter Fahrgastrechte
60647 Frankfurt am Main
Germany
Alternatively, you can also hand in the documents at a DB Travel Centre or your point of sale.
If reserved seats could not be allocated or allocated seats could not be kept available or could not be used due to train delays, you are entitled to a refund of the reservation fee paid. This applies to both seats and bicycle parking spaces.
Procedure in the digital application in the customer account:
To do this, first select the main ticket for your journey in your customer account and start the online application.
If you had no other disruptions (e.g. delay), enter "Delay less than 60 minutes". In the next step, a new message box will appear with the following sentence: "I had additional expenses due to the delay | I was unable to use my reservation". Tick the appropriate box here and follow the next steps.
Alternatively, you can also request a refund of the reservation fee in writing (informally). Please send your request to the following address:
DB Fernverkehr AG
Servicecenter Fahrgastrechte
60647 Frankfurt am Main
Germany
After you have submitted your application, an application confirmation will appear with your individual case ID and you will receive a confirmation of receipt by e-mail (if requested). As a rule, you will then receive feedback on your application by post or e-mail within one month.
There is currently no information on the processing status of your case in the customer account. However, you can see that a passenger rights claim has been submitted for your journey. Here you will also find your individual case ID.
The case ID is a reference number. Each passenger rights claim submitted is given a case ID that enables it to be clearly assigned.
If you submit your compensation claim digitally, you will receive your case ID immediately after submitting the claim. You can see this, for example, in the confirmation email or in the customer account for the trip itself.
The case ID is also listed in the final letter you receive from the Passenger Rights Service Centre. When making a bank transfer, this number will also be given as a reference.
No, digital tickets are not transferable. The person to whom the ticket is issued must therefore actually be present for the journey.
Online ticket
An online ticket is a ticket booked online on int.bahn.de that is provided digitally in PDF format after purchase.
During a ticket inspection on the train, you can show the online ticket either on your smartphone, tablet or printed out. You can also use most offers as a mobile phone ticket in the DB Navigator app after booking online.
After booking an online ticket, you will also receive an e-mail with a PDF attachment. This gives you a receipt for each booking that you can then submit for expense claims or tax deductions, for example.
Mobile phone ticket
The mobile phone ticket is a digital ticket that you use in the DB Navigator app on your smartphone or tablet.
You can book it directly in the app or buy it on int.bahn.de. When purchasing via int.bahn.de, the ticket will also be displayed directly in the app, provided you are logged in there with the same customer account.
You can book the digital ticket from the comfort of your own home. To do so, simply search for the required connection on int.bahn.de and select the "Digital ticket" option in the booking step "Ticket & options". You will receive your booked ticket digitally as a PDF download and by e-mail. Save the PDF ticket on your laptop, tablet or smartphone to show it as a digital ticket on the train.
The ticket will also be displayed directly in the DB Navigator app if you are logged in there with the same customer account.
Retrieve ticket again later
You can access the digital ticket again at any time via your customer account. After logging in, you can view your tickets via "My Trips" and open them again as a PDF or in the DB Navigator app, for example.
Note: You can now book the digital ticket flexibly up to 10 minutes after your long-distance train (ICE and IC/EC) has departed, even if there is a delay, on int.bahn.de or in the DB Navigator app. There is one condition: the train must travel for over 10 minutes between the station where you board and the following stop.
Digital tickets can be cancelled depending on the refund conditions of the respective ticket.
Our best price finder is a function on int.bahn.de and in the DB Navigator app. It provides you with clear and transparent information about the ticket prices that our system finds for a specific connection. You can activate this new function by clicking the "Show best prices" box in the travel information section. After the best price finder has been activated, it displays the connections for the day you have selected, with prices listed in ascending order (if available) and grouped by time period.
Please note:
- Our system may not show prices for some connections (e.g. certain transport association tickets) in the first step even though these tickets are available on int.bahn.de. Their price may be cheaper than the prices in our best price finder. You can display the price in the next step.
- We are unable to show fares for tickets that we do not sell.
The connections are all included at the end of the list for information purposes.
The best price in the travel information section is the day's lowest fare for the selected connection. The best price for the entire day is shown in green and marked with €.
The best price is not a fixed fare or fare category. The best price finder is a new feature that lists connections with prices in ascending order (if available) and sorted by time.
Our website does not display the checkbox for activating the function if you use today's date in your search. This happens because a search containing today's date is normally used to find information, not make bookings. Also, fewer connections are normally available, and the price differences are much smaller.
The best price finder replaces the saver fare finder. It is clearer and more comprehensive. As well as displaying super saver fares, saver fares and flexible fares for long-distance transport, it also shows offers for local and international services.
On top of all this, the best price finder presents the prices in a more modern and transparent way. The best price finder is integrated into the travel information to make it easier for you to use.
Choose off-peak hours
For travelers who are not bound to specific departure times, it is advisable to select train connections in the early morning or late evening hours. If you are not tied to a specific travel day, you can choose off-peak hours and, for example, avoid traveling directly before the start or end of weekends, holidays, or public holidays. Trains are usually less crowded at those times and generally cheaper.
The demand indicator always refers to the class requested in the connection information. Second class is the default setting.
- Demand levels are visible only for DB's long-distance trains (ICE, IC, EC). Our system cannot show demand levels on other operators' trains, in particular local and regional trains.
- Our system is also unable to display information for certain other trains, in particular services operating outside of Germany.
- The demand indicator is normally shown 28 days before the day of departure. The demand indicator is not shown for connections that are more than 28 days in the future or if no data is available.
If this is the case for all connections, then the "Demand" column is not visible on your screen.
The demand indicator is based on forecasts. As a result, the actual conditions on a given train can be different to the forecast.
Additionally, the information refers to the entire train (for each travel class). Capacity utilisation can sometimes differ significantly from coach to coach, however. For example, there are usually far more seats available at the ends of the train than in the middle.
Your ticket remains restriction to a specific train. This means that you cannot catch another train with it.
We recommend booking early. This way, you will probably be able to select the seat you want. Demand can change, and if lots of people want to take a specific train, you might not be able to reserve a seat after a certain point. We therefore recommend booking as soon as possible.
There may be various reasons for this. For example:
- The connection you have selected is too far in the future. We at DB have extended our advance purchase deadline for long-distance services to up to 12 months. This extension does not apply to international and overnight train journeys with other carriers. Here, the advance booking deadline is usually three to six months.
- Your selected connection is affected by construction work and the timetable is still being adjusted.
- One of the external booking systems involved is currently unavailable.
Our tip: Try again in a few days. This is often only a temporary problem.
For international journeys, we at DB currently sell only the ticket for your selected connection with other carriers. For additional services, please contact the respective rail company directly or go to a ticket counter at the station.
Please have your ticket ready for inspection together with a photographic ID (we recommend an identity card or passport). Most carriers also accept your ticket in electronic form on a mobile device. Nevertheless, we still recommend printing out the ticket in case you have problems with your device.
Information:
If booking an ÖBB ticket: In Austria, your ticket is also recognised in digital form. For journeys outside Austria and cross-border journeys, please print your ticket on white A4 paper in portrait format.
If booking a Trenitalia ticket: For ticket inspections on long-distance trains (Frecciarossa/Frecciagento/Frecciabianca/InterCity), simply provide the six-digit Trenitalia booking code (PNR) from the booking confirmation. For inspections on local and regional trains, please refer to the check-in information in the Trenitalia booking confirmation.
If booking a Eurostar ticket to/from London: After purchasing your ticket, you will receive a booking confirmation for your Eurostar connection with a link to where you can enter additional legally required information. The booking confirmation does not constitute a valid ticket. After entering the requested information, you will receive your ticket from Eurostar.
You can find information about the night train connections of our partner rail companies here.
For international bookings, you must enter your correct age so that the international fare can be calculated and country-specific age limits can be taken into account. Some international rail companies also require your date of birth in order to calculate the best fare.
With a few exceptions, it is currently only possible to reserve a specific seat during the booking process for DB trains. We plan to provide this option for international journeys in future.
Outside Germany, departure platforms are often only announced shortly before the train departs. Therefore, please pay attention to the platform displays and announcements at the station.
In general, each rail company (carrier) is responsible for its own section of the journey. If there are delays and you have multiple tickets (separate contracts of carriage), the next rail company on a booked itinerary is not obliged to let you travel with them using the ticket for another train. If this happens, however, the rail companies are usually accommodating to each other and will also let you travel as a customer on an alternative train at no extra cost. However, your seat reservation will no longer be valid in such a case. If you arrive late at your destination due to delays or cancellations, the EU-wide rail passenger rights apply.
For further information, including the contact details of the rail companies' refund centres for passenger rights claims, please visit: https://int.bahn.de/en/booking-information/passenger-rights
You can cancel each ticket individually in accordance with the fare regulations. To do this, call up your booking under "My trips". The cancellation options you have for each individual ticket are displayed under "Cancel". Please note: If you wish to cancel your trip completely, you may have to go through the cancellation process several times in order to cancel all tickets in accordance with the respective fare regulations.
By order of the Federal Ministry of the Interior, the German Federal Police are carrying out border controls throughout Germany.
There are passport inspections on all international ICE, EC, ECE, IC, RJ, TGV and NJ trains operated by Deutsche Bahn when they enter Germany.
We can help you order tickets and reserve seats. We can find the connections that are best for you, with as few transfers as possible and sufficient transfer times if necessary. If you need assistance when boarding, alighting or changing trains on your journey, e.g. because you use a wheelchair or are sight impaired, we will organise everything you need.
We would be happy to send you your travel documents by e-mail or leave them at a DB ticket machine at the station for you to collect.
- Service staff are available at almost 300 stations, or will travel to the indicated station to help you board, alight or change trains.
- Almost 300 stations are equipped with mobile lifts and some also have electric vehicles.
- At other stations, the respective rail company can help you board or alight.
When boarding and alighting regional trains (RE, RB, IRE) or S-Bahn trains, you can request assistance from the train crew in advance via the Mobility Service Centre.
In order to provide this service, the specified travel connection must be suitable. Stepless access to the platform is particularly important for passengers in wheelchairs. Trains must be equipped with technical boarding aids to allow access at different platform heights.
You can book your ticket yourself conveniently online under "Tickets & offers", and then download it as a PDF or load it into our DB Navigator app.
You can also book the ticket directly via the Mobility Service Centre and inform them about the assistance you require.
You can book your ticket yourself conveniently online under "Tickets & offers", and then download it as a PDF or load it into our DB Navigator app.
You can also book the ticket directly via the Mobility Service Centre and inform them about the assistance you require.
- Monitors, announcements and platform displays provide you with up-to-date information at the station (platform number, delays, etc.).
- Information boards on the platforms and in the station entrance halls provide information about the coach sequence of our trains, as well as departure and arrival timetables, for example.
- Many DB Information counters and travel centres offer inductive hearing systems for hearing aid users
- Many train stations in Germany also have a DB Travel Centre. You can buy your tickets and seat reservations there.
- Feel free to inform them about any assistance you may require. They can also advise you on the available services.
- At bahnhof.de you can search specifically for your required station and see which services and technical facilities are available there.
- Here you can also see whether there is a DB Travel Centre at the station, as well as its opening times.
- You can also use the bahnhof.de to find out about the facilities and services available at each station.
- Lifts that are in operation are also displayed here.
Deutsche Bahn's Komfort Check-in function lets you check in for your rail journey yourself. This means that you can validate your ticket digitally and inform the train crew of where you are sitting. By doing so, your ticket will generally not be inspected during the journey, allowing you to relax. In addition, the check-in is shown on the reservation display on most trains. This will indicate to other passengers that your seat is occupied, even if you are absent for a short time.
1) Take your seat
- Sit in the seat you have reserved or one that is available.
1) Check in
- In the DB Navigator app, tap on "Journeys" and select the relevant ticket (not the reservation you may have booked separately).
- Tap the "Itinerary" tab and then the "Komfort Check-in" button for your current connection.
- Confirm your seat (if you have a reservation) or enter it manually (if you do not have a reservation) and tap "Check in now".
3) Confirmation
- A green confirmation screen will appear, indicating that your ticket has been digitally validated and no longer needs to be shown.
- If you change your seat, please use the "Change seat" button in the itinerary to update the check-in to the new seat. This will inform the train crew that you have moved to a new seat and you will generally not be inspected there either.
Note: Your ticket may still be inspected in certain cases (see question: Why was my ticket still inspected despite Komfort Check-in)?
Tips:
Did you not book the seat reservation together with the train ticket?
- No problem. Simply link the train ticket by tapping "Use reservation". You may also need the reservation number (Res. no.) from the confirmation e-mail or the booking information (PDF).
Have you not yet saved your BahnCard in your customer account?
- No problem. Please enter your BahnCard number manually during the check-in process and ideally save it in your customer account. The check will be carried out automatically when you check in next.
Do you want to make check-in for your next trip even easier?
- No problem. Simply activate notifications in the DB Navigator app on your smartphone. In future, we will remind you of the Komfort Check-in function shortly before the start of your journey and you can check in with just a few clicks.
To use the Komfort Check-in function, you always need a mobile device and the DB Navigator app, preferably in the latest version. Your journey must also allow the Komfort Check-in function. This requires a valid ticket, an occupied seat and a train connection that supports Komfort Check-in, among other things.
The requirements in detail are as follows:
1) A mobile device with an internet connection (e.g. a smartphone or laptop with a mobile data plan)
2) The current version of the DB Navigator app (alternatively: access to the ICE Portal or online at www.bahn.de/jetzt-einchecken)
3) A valid digital DB ticket (e.g. recognisable by the "Komfort Check-in" button in the itinerary for your connection)
- Flexible, saver or super saver fare
- With and without BahnCard discount
- Up to five passengers (no dogs or bicycles)
- With or without reservation
4) Authorised travel conditions
- Train connection that supports the Komfort Check-in function (recognisable by the addition "Komfort Check-in available - please check in if possible" under the further information section in the itinerary for your journey)
- Occupied seat that supports check-in
- Correct time (function is activated shortly before departure and your ticket must not already have been inspected by the train crew)
- Journey according to the itinerary in the ticket
We activate the Komfort Check-in function shortly before the train departs. It is therefore best to check in as soon as you have taken your reserved seat or one that is available. If you check in later, your ticket may still be inspected. Once your ticket has been inspected by the train crew, you will no longer be able to use the Komfort Check-in function.
Yes, you can also check in to an unoccupied, unreserved seat without a reservation. Please also read "At which seats can I check in and what do I need to bear in mind?"
Despite Komfort Check-in, the train crew may still carry out ticket inspections to make sure that the check-in data is valid and accurate. This provides additional security and quality assurance. Here are some reasons why your ticket may still be inspected despite Komfort Check-in.
- You are not sitting in the checked-in seat.
Check-in is linked to your seat. If you are in the aisle, bistro or another seat, the train crew will not be able to recognise your check-in. If you have moved, change your seat in the itinerary in the DB Navigator app using the "Change seat" button.
- Your check-in has not yet been transferred.
It may take a few minutes before your check-in is visible on the inspection handset. Therefore, if possible, check in as soon as you have taken your reserved seat or one that is available.
- A random inspection.
Train crews are also required to carry out occasional spot checks on passengers who have checked in. The system randomly selects checked-in seats based on factors like the ticket type. Therefore, please have your ticket, a photographic ID and, if necessary, other proof of authorisation such as your BahnCard ready.
In principle, you can check in to all regular and freely available seats that do not overlap with other reservations. If you are a BahnBonus Gold or Platinum customer, you can also check in to the exclusive seating area. You can find details of seats that support Komfort Check-in below.
You can check in at any seats that meet the following criteria:
- The seats are free, i.e. not occupied by other passengers or a check-in.
- The seats are regular seats, i.e. not special seats such as those for the disabled, or seats in the bistro car or on-board restaurant.
- If you are a BahnBonus Gold or Platinum status customer, you can use seats in the exclusive BahnBonus seating area.
- The reservation display shows "ggf. freigeben" (express reservation seats) if you have reserved them.
- If the seats have already been reserved by other passengers, you can still use them if the reservation does not overlap with your journey.
- The seats are arranged facing forwards or backwards to the direction of travel. Komfort Check-in is not possible on seats arranged sideways, for example, such as those in the double-decker IC2 multi-purpose compartment.
You can use the Komfort Check-in function even if you booked your reservation separately. To do this, click on "Use reservation" when entering the coach and seat number and select the appropriate reservation. In certain situations, you must first enter the reservation number (Res. no.) to load your reservation. You will find this number either in the confirmation e-mail or in the booking information (PDF).
Note
When using a separately booked reservation, please note that the number of passengers on the ticket determines the maximum number of people that can be checked in. This means that if you booked a ticket for one person and then reserved two seats, for example, you can only check in one person.
First check whether all the requirements for Komfort Check-in have been met (see: "What are the requirements for using Komfort Check-in?"). If the check-in function is still not available or does not work, there may be various reasons for this. Here are some possible reasons:
- The ticket is not in the app: Make sure that your ticket is loaded in DB Navigator and is a digital ticket. Older tickets or certain ticket types may not be compatible. Alternatively, try checking in via the ICE Portal or the website www.bahn.de/jetzt-einchecken.
- Ticket changed or cancelled: If you have changed or cancelled your ticket or reservation, Komfort Check-in is no longer possible.
- No internet: Check your internet connection and try again when you have a connection.
- Seat not available: The seat is either reserved, already checked in by another passenger or is a special seat. Check whether another seat is available.
- Function not (yet) available: The Komfort Check-in function is deactivated or not yet activated for this section of the journey. In the latter case, wait a few minutes before attempting to check in again.
- Already inspected: If your ticket has already been inspected, Komfort Check-in is no longer required.
The train crew on board only see that a passenger has checked in for a seat on a particular route. If the system suggests a ticket for a random check, the reasons for this are also displayed. Further ticket data will only be displayed if your ticket is inspected as usual.
Komfort Check-in is only valid on DB Fernverkehr AG trains and within Germany. On cross-border journeys to other European countries, Komfort Check-in is only available to a limited extent and you should expect your ticket to be inspected as normal.
You can see whether your train or journey segment supports Komfort Check-in by the addition "Komfort Check-in available - please check in if possible" under the further information section in the itinerary for your journey.
If you change seats after check-in, please change your seat number using the "Change seat" button in your current itinerary in DB Navigator. Otherwise your ticket may be inspected by the train attendant. After the change, the new seat and carriage number will be displayed. You have to check in again every time you change seat.
The entitlement to a seat does not depend on Komfort Check-in:
- With reservation: You are entitled to your reserved seat if you take it within 15 minutes of departure. After this time, the entitlement expires and the seat can be used by other passengers.
- Without reservation: You are entitled to a seat that is not reserved if you are the first to sit in it. Therefore, please only check in once you have actually taken your seat.
No, unfortunately Komfort Check-in is currently not possible for BahnCard 100 holders, as this requires a digital ticket for a flexible, saver or super saver fare.
After checking in, the text on the reservation display automatically changes to "Belegt bis …", indicating that the seat is occupied until the displayed destination. The display is usually updated within a few seconds and remains in place until shortly before the destination. This is also the case if our train crew inspect your ticket as normal.
Note
The seat occupied display is not available in all trains.
If you check in without a seat reservation using the DB Navigator app, you can find the carriage and seat number using a QR code.
We will look for your lost item for up to 4 weeks and will inform you immediately if we find it.
If we were unable to find your item after 4 weeks, we will stop looking for it. Please note that we will not notify you of this.
Please submit your loss notice online as soon as possible.
You can regain possession of your item in two ways:
- You can collect it in person from the storage location. When collecting lost property in person, you must present an official identification document (e.g. identity card, passport).
- You can have the item sent to you
In both cases we charge a handling fee. The amount depends on the type of return (collection/shipping) and the duration of storage. More information about this can be found under the section "Do I have to pay anything?"
We charge a handling fee for sorting and storing lost property. The amount depends on the method of return (pick-up or postal delivery) and the time the item was stored at the lost & found office.
- Pick-up from a lost & found office: EUR 5 handling fee
- Pick-up from the central lost & found office in Wuppertal: EUR 15 handling fee
- Delivery by post: EUR 30 (including postage and packing)
- International shipping: For international shipping, the postage costs for the corresponding country are added to the fee of EUR 20.
- Dispatch from the lost & found office by ic:kurier:
In particularly urgent cases, we can send you your item by ic:kurier. These parcels are dispatched immediately by courier and are delivered to you the next day at the latest, usually the same day. The current ic:kurier rates apply.
On this page you will find a list of all our lost & found offices Germany, including their opening hours. The lost & found offices are always located inside the station.
Our lost & found service is responsible for trains operated by the following rail companies:
(Information only in German)
Züge der Abellio Rail Mitteldeutschland GmbH, agilis Verkehrsgesellschaft mbH & Co. KG, agilis Eisenbahngesellschaft mbH & Co.KG und Arverio BW, DB Regio AG*, DB Fernverkehr AG, DB RegioNetz Verkehrs-GmbH Erzgebirgsbahn, DB RegioNetz Verkehrs-GmbH Kurhessenbahn, DB RegioNetz Verkehrs-GmbH SüdostBayernBahn, DB RegioNetz Verkehrs-GmbH Westfrankenbahn, Eurobahn – Keolis, Erfurter Bahn GmbH, Eurostar, HLB Hessenbahn GmbH (nur Teilnetz Südhessen-Untermain, Ländchesbahn, RE 98, RE 99, RB 24, RB 45, RB 46, RB 47, RB 48, RB 52 und Mittelhessenexpress), National Express Rail GmbH (NEX), NordBahn, NordWestBahn GmbH (NWB) – (nur Teilnetze Ostwestfalen, Weser Ems und Regio S-Bahn), RheinRuhrBahn (nur Linien RE 14; RB 31, RB 36; RE 44 und S 7), SNCF Voyages Deutschland GmbH, Start GmbH - Taunusnetz, SWEG (Nur Bahnnetzen 8a (Ortenau-S-Bahn und Hermann-Hesse-Bahn), 8b (Europabahn) und 9b (Breisgau-S-Bahn Los 2, Freiburger Y)), trans regio Deutsche Regionalbahn GmbH, WestfalenBahn GmbH, TRI Train Rental GmbH, Vias Rail GmbH, S-Bahn Dresden, S-Bahn Hamburg, S-Bahn Magdeburg, S-Bahn Mitteldeutschland, S-Bahn München, S-Bahn Rhein-Main, S-Bahn Rhein-Neckar, S-Bahn Rhein-Ruhr, S-Bahn Rostock und S-Bahn Stuttgart, Start GmbH Mitteldeutschland.
* Lost property from the rail replacement service during the general overhaul of the Hamburg–Berlin corridor from 1 August 2025 to 30 April 2026 will be handled by the bus company ecoVista. Passengers enquiring about lost items on buses can contact the ecoVista operations centre: fundsachen@ecovista.eu
If you have lost your item on another train, please contact the respective rail company.
If your lost item has an estimated value of more than EUR 15, you can report your loss online here on the page. This value limit does not apply to items with intangible value (e.g. photo albums, signed books with dedication, etc.).
You can then immediately see whether an item matching your description has been found via the DB InfraGO AG lost & found service database.
We will search for the lost item for you for four weeks and inform you as soon as the search has been successful. If we are unable to find your item after four weeks, we will stop looking for it. Please note that we will not notify you of this.
Lost property with a current market value estimated by us to be less than EUR 15 and with no recognisable intangible value is not recorded in our lost property platform.
In this case, please inquire at the lost property office at the station whether your item was handed in there.
You can find the list of lost property offices here on the page.
Go to the Forgot login details page. Enter the e-mail address you used to register.
You will receive an e-mail with a link to reset your login details. Click on the link and change your password. You will then be able to access your customer account again and can view your user name under "Login & security".
If your account has not been used within the last 24 months, your customer data will have been automatically deleted. In this case, please register again.
Verifying your e-mail address helps keep your Deutsche Bahn account secure and ensures that only users who actually have access to the specified e-mail address can register. You will need this specific e-mail address to manage your login account. Booking confirmations and PDF tickets will also be sent to this e-mail address.
- Log in with your e-mail address and password.
- You will find an e-mail with the subject "Confirmation code" in your inbox.
- Enter the 6-digit confirmation code from the e-mail in the entry field on the "Confirm e-mail address" page on bahn.de or in the DB Navigator app and complete the registration.
If you do not find a new e-mail with the subject "Confirmation code", please wait a few minutes, as the sending may be delayed.
If you have not received an e-mail with the confirmation code, please check the spam folder in your inbox. Add the sender address to the list of accepted senders to avoid Deutsche Bahn e-mails being classified as spam in the future.
If you have not received an e-mail, check whether the e-mail address you entered in the login is correct. You can correct the e-mail address.
You can generate a new confirmation code beneath the code entry field. Only the most recently generated code is valid.
If the confirmation code is no longer valid, please generate a new one.
- Log in to your DB customer account with your e-mail address and password.
- You can easily change your e-mail address or password on bahn.de by clicking "Manage Customer Account" and going to the "Login & Security" section. In the DB Navigator app, you can do so under the "Profile" section.
You can update your e-mail address in your customer account in the "Login & security" area:
- int.bahn.de: Go to Account Manager > Username > Change
- DB Navigator: Profile > Login & Security > Change password > Change
This e-mail address will be used for both login and bookings. We will use this e-mail address to contact you and send all booked services like tickets.
Please note that you can no longer use different e-mail addresses. Your new user name must correspond to the contact e-mail address you wish to use. It is not possible to change the e-mail address in the "Personal details" section. If you already use the desired e-mail address as a contact, you can also specify this as the user name.
The temporary blocking of accounts in the event of multiple failed login attempts is a precautionary security measure. Your access will be automatically reactivated after approx. 30 minutes. Our staff are unable to unblock your account manually.
If your account has not been reactivated yet, we can only recommend that you wait a little longer.
You can delete your customer account at any time as long as there are no outstanding orders (bookings and tickets) or ongoing contracts (e.g. BahnCard subscription).
To delete your customer account, please log in with your user name and password, and follow these steps:
DB Navigator:
- Go to "Profile" and then "Login & security".
- Select the option "Delete customer account".
- Follow the instructions for deletion.
Bahn.de:
- Click on "Manage customer account" and go to "Personal details".
- Select the "Delete account" option at the bottom.
- Follow the instructions for deletion.
We send a link to reset your password to the e-mail address you have provided. If you actively use several e-mail addresses, check the inbox for each of these.
If you have not received an e-mail with the link to reset your password, please make sure that the e-mail has not been filtered out as spam. Add the sender address to the list of accepted senders to prevent e-mails from us being sent to the spam folder in future.
If necessary, you can have another e-mail sent to reset your login data: Reset password
To protect your account as best as possible from unauthorised access, you should use a password that is as secure as possible.
Your password must comply with the following rules:
- At least 12 characters long
- Contains at least one capital letter
- Contains at least one lower case letter
- Contains at least one number
- Contains at least one special character
- Is not your e-mail address
- May be a maximum of 128 characters long
Further tips for a good password
Your password must not be easy to guess. Therefore, it should not have any components that can be obtained from public sources (social media, phone book, member lists), such as your name, the names of your children or your date of birth. Ideally, do not use words that are in a dictionary. Avoid common combinations such as 1234 or abcd.
You can also use a service to check whether passwords for your e-mail address have already been made public as a result of data theft (e.g. on haveibeenpwned.com). Attackers try out these passwords automatically on many websites. That is why it is particularly important to not use a password that you already use for another service, even if this is annoying. Of course, only you should know this password. Do not share it.
How am I supposed to remember that?
Here we have two tips for you:
- To help you remember a complicated password, try the following memory trick. Think of a sentence. Then take the first letter of each word in this sentence (keeping upper and lower case) and include special characters or numbers. A "to" could therefore become a 2, an "and" could become an "&", and so on.
- If you find it too cumbersome to memorise a password like this for every website, then use a password manager. This is an app or program that you can use to create and manage secure passwords. The most important functions are already available as free software (e.g. Keepass). Commercial providers also offer additional functions. Major consumer or computer magazines often provide a good overview of these.
Please log in with your user name and password, and go to the "Personal details" or "Means of payment" sections. Please follow the instructions there to add or change your data.
In this case, you can register for a customer account with your BahnCard number.
To the step-by-step instructions (in German).
If you already participate in the BahnBonus programme, please indicate this when registering. Please use the link "Register with BahnCard or BahnBonus", which you will find above the "Register" button.
Then log in to your personal BahnBonus area. Please enter your BahnBonus number (this can be found on your BahnBonus Card - 16 digits, 708x xxxx), as well as your date of birth and a PIN, so that we can verify your identity as a BahnBonus participant.
Do you not have a PIN?
If you do not have a PIN, you can request a new one directly on this page. We will send the PIN to the e-mail address you provided when you registered for BahnBonus. If you did not enter an e-mail address when you registered for BahnBonus, you will receive your PIN by post.
We always want to provide you with easy, convenient and personal access to passenger transport services. That is why we have combined the customer information that was previously stored individually by DB Vertrieb, DB Fernverkehr and DB Regio in the existing customer account, insofar as this is necessary for the provision of the respective services. The customer account provides exactly the stored data you need, depending on the service, offer and channel. The terms of use govern the rights and obligations of the contracting parties, i.e. between the DB passenger transport companies (DB Vertrieb, DB Fernverkehr, DB Regio) and you as a customer. The terms describe the following points:
- What is the purpose of the customer account?
- What are these terms of use for?
- How do you get a customer account?
- What does the customer account offer you?
- What is the availability of the customer account?
- What happens to your data?
- How can you end your participation in the customer account?
- How is liability regulated?
- How are these terms of use changed?
- Which law is applicable and which court has jurisdiction?
You can find answers to these questions directly in the customer account terms of use
You can access the customer account via your preferred channel as usual. This can be the DB Navigator app or the website bahn.de/int.bahn.de.
The customer account remains free of charge and you can cancel your account at any time without notice, as long as no existing contracts prevent this (such as an active BahnCard).
No, you can still use various Deutsche Bahn passenger transport services without a customer account and book tickets on next.bahn/int.bahn.de, for example.
On the following page you will find the current privacy statements for DB customer accounts.
Use of the customer account is only possible with the valid terms of use. If you do not wish to accept the customer account terms of use, you can delete your customer account. If there are still contracts in place, you must wait until their term has ended.
If you no longer log in to your account, we can automatically terminate it after 24 months of inactivity.
You will still be able to use numerous Deutsche Bahn services, such as buying a ticket, without a customer account.
Convenience functions in particular can only be offered if the data required for them is stored, however. These include things like faster booking, which requires the storage of payment data, as well as redeeming vouchers or accessing your BahnBonus loyalty points online.
If you have purchased your BahnCard with a customer account, it is automatically stored in your customer account. Alternatively, you can also add a BahnCard to your customer account at a later date.
Provided you were logged in to the DB Navigator app or bahn.de/int.bahn.de when you purchased your ticket, you can also request a cancellation or refund via your customer account. To do this, access the digital ticket via the booking history ("My last bookings"). More information on refunds and cancellations can be found in our conditions of carriage.
No, your points do not expire. But you will no longer be able to view or redeem your points online. You can of course still use the services via the service centre.
A passkey is a modern and secure login method. It replaces the password. You log in to your DB customer account with an end device such as your smartphone or laptop using biometric data such as fingerprints or facial recognition. Alternatively, you can also use a PIN.
Passkeys let you log in easily and securely. You use your fingerprint, facial recognition or your device PIN instead of a password. If a device is lost, your DB customer account remains secure and you can restore access. You can still log in with your e-mail address and password.
You can use passkeys on devices with the latest versions of most browsers like Chrome, Safari, Edge and Firefox. Passkeys are supported by iOS, MacOS, Android and Windows.
- Log in to your DB customer account with your e-mail address and password.
- Go to the "Login & security" section and open the Account Manager.
- Under "Alternative login methods", select the option to add a passkey for your device.
Your device will guide you through the next steps for setting up.
- When logging in, select "Login with passkey".
- Confirm the login on your device – for example by fingerprint, facial recognition or PIN.
- You are now logged in.
Yes. Many modern password managers support passkeys and synchronise them between your devices.
Yes. You can log in to your DB customer account at any time using your e-mail address and password.
You can manage and delete passkeys for each device in your DB customer account in the Account Manager under "Login & security".
- Check whether your device and browser support passkeys, and whether you are connected to your cloud.
- If it still does not work, you can log in to your DB customer account as usual using your e-mail address and password.
If you synchronise your devices with your cloud, you still have access to your passkeys. You can remove lost devices from your DB customer account at any time in the Account Manager under "Login & security".
You can delete your data and your customer account at any time - provided there are no outstanding orders (bookings and tickets) or current contracts (e.g. BahnCard subscription).
To delete your customer account, please log in with your user name and password. Then proceed as follows:
DB Navigator: Go to the "Login and security" area in the "Profile" menu item and then select the "Delete customer account" option. Now follow the instructions to delete your customer account.
Int.bahn.de: In the "Manage customer account" section, go to "Personal details" and then select the "Delete account" option at the bottom. Now follow the instructions to delete your customer account.