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How does Komfort Check-in work in the DB Navigator app?


1) Take your seat 

  • Sit in the seat you have reserved or one that is available. 

1) Check in 

  • In the DB Navigator app, tap on "Journeys" and select the relevant ticket (not the reservation you may have booked separately). 
  • Tap the "Itinerary" tab and then the "Komfort Check-in" button for your current connection.
  • Confirm your seat (if you have a reservation) or enter it manually (if you do not have a reservation) and tap "Check in now".

3) Confirmation

  • A green confirmation screen will appear, indicating that your ticket has been digitally validated and no longer needs to be shown.
  • If you change your seat, please use the "Change seat" button in the itinerary to update the check-in to the new seat. This will inform the train crew that you have moved to a new seat and you will generally not be inspected there either.

Note: Your ticket may still be inspected in certain cases (see question: Why was my ticket still inspected despite Komfort Check-in)?

Tips:

Did you not book the seat reservation together with the train ticket? 

  • No problem. Simply link the train ticket by tapping "Use reservation". You may also need the reservation number (Res. no.) from the confirmation e-mail or the booking information (PDF).

Have you not yet saved your BahnCard in your customer account? 

  • No problem. Please enter your BahnCard number manually during the check-in process and ideally save it in your customer account. The check will be carried out automatically when you check in next.

Do you want to make check-in for your next trip even easier? 

  • No problem. Simply activate notifications in the DB Navigator app on your smartphone. In future, we will remind you of the Komfort Check-in function shortly before the start of your journey and you can check in with just a few clicks.