How does Komfort Check-in work in the DB Navigator app?
1) Take your seat
- Sit in the seat you have reserved or one that is available.
1) Check in
- In the DB Navigator app, tap on "Journeys" and select the relevant ticket (not the reservation you may have booked separately).
- Tap the "Itinerary" tab and then the "Komfort Check-in" button for your current connection.
- Confirm your seat (if you have a reservation) or enter it manually (if you do not have a reservation) and tap "Check in now".
3) Confirmation
- A green confirmation screen will appear, indicating that your ticket has been digitally validated and no longer needs to be shown.
- If you change your seat, please use the "Change seat" button in the itinerary to update the check-in to the new seat. This will inform the train crew that you have moved to a new seat and you will generally not be inspected there either.
Note: Your ticket may still be inspected in certain cases (see question: Why was my ticket still inspected despite Komfort Check-in)?
Tips:
Did you not book the seat reservation together with the train ticket?
- No problem. Simply link the train ticket by tapping "Use reservation". You may also need the reservation number (Res. no.) from the confirmation e-mail or the booking information (PDF).
Have you not yet saved your BahnCard in your customer account?
- No problem. Please enter your BahnCard number manually during the check-in process and ideally save it in your customer account. The check will be carried out automatically when you check in next.
Do you want to make check-in for your next trip even easier?
- No problem. Simply activate notifications in the DB Navigator app on your smartphone. In future, we will remind you of the Komfort Check-in function shortly before the start of your journey and you can check in with just a few clicks.