Can I rebook or cancel my flexible fare ticket?


  • You can exchange or cancel flexible fare tickets free of charge before the first day of validity of the outward journey.
  • From the first day of validity (date of outward journey), we charge a fee of EUR 19 per ticket for exchange/refund.

You can cancel your digital ticket free of charge within a period of 12 hours (720 minutes) after purchase, regardless of the specific offer's terms and conditions. Payment will be refunded in full.