Can I cancel my flexible fare Europe ticket?
Yes.
- Up to 8 days before the 1st day of validity of the outward journey: free of charge
- 7 to 1 day before the 1st day of validity of the outward journey: 10 euros per ticket
- From the 1st day of validity of the outward journey: 30 euros per ticket
You can cancel a flexible fare Europe ticket up to 1 month after the end of the period of validity.
Irrespective of the collective labour agreement conditions:
You can cancel your digital ticket free of charge within a period of 3 hours (180 minutes) after purchase, regardless of the specific offer's terms and conditions. Payment will be refunded in full.