How can I cancel my flexible fare Europe ticket?

You can cancel your ticket free of charge up to one day before the day of validity. From the first day of validity, you will pay EUR 19 for the cancellation. You can cancel a flexible fare ticket up to 1 month after the period of validity.

You can cancel your digital ticket free of charge within a period of 12 hours (720 minutes) after purchase, regardless of the specific offer's terms and conditions. Payment will be refunded in full.