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Can I cancel my flexible fare Europe ticket?

Yes.

  • Up to 8 days before the 1st day of validity of the outward journey: free of charge
  • 7 to 1 day before the 1st day of validity of the outward journey: 10 euros per ticket
  • From the 1st day of validity of the outward journey: 30 euros per ticket

You can cancel a flexible fare Europe ticket up to 1 month after the end of the period of validity.

 

Irrespective of the collective labour agreement conditions:

You can cancel your digital ticket free of charge within a period of 3 hours (180 minutes) after purchase, regardless of the specific offer's terms and conditions. Payment will be refunded in full.