Why can't I book bikes or scooters with my business DB customer account in the DB Navigator app?

For technical reasons, you cannot use sharing services with your business DB customer account.

To be able to book bikes and scooters in the DB Navigator app, perform the following steps in the app: 

1. Log out of your business DB customer account. 
2. Log in with your private DB customer account.
3. Select the desired sharing vehicle in the "Nearby" menu area. 
4. Follow the next steps to set up the "Sharing services" digital service for the first time. 
5. Finalise the booking of the desired vehicle.