Detailed Informations
This is a website of
DB Fernverkehr AG
DB Tower
Europa-Allee 78-84
60486 Frankfurt
Germany
Frankfurt am Main Registry Court B Com. Reg. No. 83 173
VAT ID No. DE 260656754
DB Fernverkehr AG is represented by the Management Board:
Dr Michael Peterson (Chairman), Stefanie Berk (Marketing and Sales), Wilken Bormann (Finance), Martin Jende (Human Resources), Anja Schöllmann (Production)
EU Commission Online Dispute Resolution website: www.ec.europa.eu/consumers/odr
Overview of the conciliation boards (in German).
Supervisory authority:
German Federal Railway Authority
Heinemannstrasse 6
53175 Bonn
Germany
Contact us
In the event of disputes, DB Fernverkehr AG is prepared to cooperate with certified out-of-court dispute resolution bodies within the meaning of Art. 21 (3) Digital Services Act (Regulation (EU) 2022/2065).
Further information (in German)
- You can find contact options for our customer service at int.bahn.de/help
- Report violation of the law
- Contact point for authorities under the Digital Services Act (DSA)
- You can view the current transparency report in accordance with Art. 15 of the Digital Services Act (DSA) and information on monthly usage figures at bahn.de/gesetz-digitale-dienste (in German).
Further contact options:
Telephone: +49 30 2970 (costs depend on provider)
If you have any questions or comments about this DB Fernverkehr AG website, please contact
reiseportal@bahn.de
DB Fernverkehr AG is not liable for incorrect information, transmission errors, technical availability or consequential damage of any kind. No liability accepted for the accuracy of the information given.
Without the prior written consent of DB Fernverkehr AG the content of the website may not be processed, copied, distributed or used in any other way.