When may I use another means of transport (e.g. bus or taxi) as a substitute and will I be reimbursed for the costs?
If your scheduled arrival time is between 0 a.m. and 5 a.m. and you expect a delay of at least 60 minutes at the destination station of your ticket, you will be reimbursed the cost of another means of transport up to a maximum of 120 euros.
This also applies if a train is cancelled if it is the last scheduled connection of the day and the destination station can no longer be reached by midnight without using another means of transport.
The prerequisite is that the railway company does not provide any other means of transport and that you are unable to contact the railway company for reasons for which the railway company is responsible (contacting the DB sales office, DB Information counter or staff on the train used).
If the railway company provides you with another means of transport, this has priority over a self-organised alternative. Should you nevertheless use a self-organised means of transport in this case, there is no entitlement to reimbursement of the costs for this.
The maximum amount of 120 euros does not apply in cases of assistance within the meaning of Article 20 (2) c) and (3) of Regulation (EU) 2021/782.