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Are there also cases in which I will not receive compensation for delay?

Regulation (EU) 2021/782 (Article 19(10)) stipulates that in certain cases, railway undertakings do not have to pay compensation for delays.

On the one hand, these are exceptional circumstances, such as major natural disasters. An ordinary storm does not fall into this category. Therefore, as a rule, you will continue to receive full compensation for delays under passenger rights.

On the other hand, these are circumstances caused by the behaviour of a third party. These include, for example, trespassing on the tracks, cable theft, police operations or bomb disposal. In such cases, the railway company reserves the right not to pay compensation for delays in accordance with the regulation.

A strike is explicitly not one of the cases mentioned in the regulation. In the event of a strike, you will therefore continue to receive full compensation under passenger rights.