In the event of an expected delay at the destination station

• of 20 minutes or more for national journeys
• or 60 minutes or more for international journeys

of your ticket you can:

• continue your journey on the same route or on a different route at the next opportunity
• continue the journey at a later time
• use other trains that do not require a reservation (you must first pay for any required ticket and can then have it refunded; significantly reduced fare tickets may be exempt from this)

Tickets for train selected (e.g. Sparpreis) are automatically cancelled.

• If you have a ticket for local transport (RE, RB, IRE and S-Bahn) but would like to use a higher-value train (e.g. long-distance trains, i.e. IC/EC, ICE), you must first pay for the additional ticket required. You can then have the costs reimbursed via the Passenger Rights Service Centre. This rule does not apply to significantly reduced fares (e.g. Deutschland-Ticket, Länder-Ticket, Quer-durchs-Land-Ticket).