Can I change, rebook or cancel the group saver fare ticket?
- You can cancel or rebook your group ticket depending on the offer you have booked.
- For group saver fares booked online, you can cancel the entire journey up to seven days before departure for EUR 19 per group ticket.
- If you book via your local DB sales point or by telephone, you can cancel or rebook the entire journey free of charge up to 14 days before the day of travel. It is not possible to exchange after this. Refunds for the entire group journey are possible for a fee of EUR 5 per cancelling person and ticket up to one day before departure.
- If you booked online, it is not possible to cancel or exchange the ticket for individual passengers.
Instant cancellation
You can cancel your digital ticket free of charge within a period of 3 hours (180 minutes) after purchase, regardless of the specific offer's terms and conditions. Payment will be refunded in full.