Can I cancel or exchange a German Rail Pass?
Yes.
- Exchange before the first day of validity is free of charge
- Refund before the first day of validity is subject to a processing fee of 15%
- Refund of unused German Rail Passes after the first day of validity: Possible upon presentation of a medical certificate stating that travel was not possible or the flight ticket for the return journey (journey home). The refund entails a processing fee of 15%.
- Refund of used German Rail Passes after the first day of validity: Partial refund only possible in exceptional circumstances (illness, cancellation of the trip). Holders must present a medical certificate stating that travel was not possible or a flight ticket for a return journey (journey home).