We charge a handling fee for sorting and storing lost property. The amount depends on the method of return (pick-up or postal delivery) and the time the item was stored at the lost & found office.

• Pick-up from a lost & found office: EUR 5 handling fee
• Pick-up from the central lost & found office in Wuppertal: EUR 15 handling fee
• Delivery by post: EUR 30 (including postage and packing)
• International shipping: For international shipping, the postage costs for the corresponding country are added to the fee of EUR 20.
• Dispatch from the lost & found office by ic:kurier:
  In particularly urgent cases, we can send you your item by ic:kurier. These parcels are dispatched immediately by courier and are delivered to you the next day at the latest, usually the same day. The current ic:kurier rates apply.