Yes, in this case you can also submit your application directly to the Service Centre Passenger Rights (SC FGR). Please note the following:

• Has your train been cancelled or delayed by 60 minutes or more? In this case, your request for compensation will be processed directly by Interrail/Eurail. If you submit your claim to the SC FGR, your request may be forwarded to the Interrail/Eurail support team. Interrail/Eurail requires your e-mail address for final processing, so please include it directly in your application. This will avoid any additional requests for missing data/information. 

Alternatively, you can also apply for compensation directly from Interrail/Eurail. You can do this conveniently online at https://www.interrail.eu/de/support/delay-compensation.

• Have you incurred additional costs (e.g. for an alternative means of transport or an overnight stay) due to a cancellation of a train or a train delay? In this case, your application for a refund of these costs will be processed directly by the SC FGR.