Main navigation

Skip the ticket inspection with Komfort Check-in

The Komfort Check-in service is available to those travelling with flexible, saver and super saver fares in Germany on the ICE or on selected IC trains.

Benefits for you:

  • Board and relax straight away ("One less thing to do."): Take your seat and check in via the DB Navigator app. Then simply sit back and relax. In most cases, the train attendant will no longer inspect your ticket. Then simply sit back and relax. In most cases, the train attendant will no longer inspect your ticket once you have checked in at your current seat.
  • Immediate confirmation ("Everything is fine."): No need to search for the ticket. With just one click, you receive immediate confirmation that your ticket inspection was successful on your display. Our train attendants will be informed of this.
  • Get the most from your journey ("You decide."): Komfort Check-in gives you more time to enjoy your trip. You can use this to read, watch films, work or enjoy something from the bistro car.

What you need:

  • Latest version of the DB Navigator app
  • Mobile phone or online ticket for a saver fare or flexible fare ticket

Komfort Check-in in the DB Navigator app

This is how to use the Komfort Check-in service if you have booked or loaded your ticket on the app.

The Komfort Check-in service requires a digital ticket, regardless of whether you are travelling with or without a reservation.

1/7

  • Open the ticket

    The Komfort Check-in service is only available in the app of the respective sales system in which you purchased the ticket.

    Open your current ticket via "My Trips". 

  • Start the check-in

    If the ticket fulfils all the requirements for Komfort Check-in, the "Komfort Check-in" button will appear. Tap it as soon as you have taken your reserved seat or found a free one.

  • With reservation: check seat

    Do you have a reservation? Then please check at this point whether it matches the number of the coach and the seat where you are sitting.

  • Without reservation: enter seat

    Are you travelling without a reservation? Then enter the number of the coach and the seat where you are sitting.

  • Enter your BahnCard (optional)

    Did you buy the ticket with a BahnCard? Then enter your BahnCard number. (Image left: check-in with reservation; right: without reservation)

  • Almost there

    You are being checked in.

  • Done

    You are now checked in and will no longer have your ticket inspected for this seat and on this section of the journey.

Komfort Check-in in your browser

Read here how to use Komfort Check-in on our website, which you can of course also access via your smartphone.

  1. Access Komfort Check-in in your browser: Sit down at your seat. Then open the following link in the browser on your computer or mobile device: bahn.de/check-in-now 
  2. Enter order: Enter your order number and surname. You can find the order number on your ticket under the QR code and in the booking e-mail.
  3. Start check-in: If the ticket fulfils all the requirements, the "Komfort Check-in" button will appear in the itinerary. Click on it.
  4. With reservation: check seat: Check that your reservation matches the number of the coach and seat where you are sitting. You can also enter your BahnCard number here (optional). Then click on "Check in now".
  5. Without reservation: enter seat: Find a seat. Next, enter the number of the coach and seat where you are sitting. You can also enter your BahnCard number here (optional). Then click on "Check in now".
  6. You are now checked in: You will not have your ticket inspected for this seat and on this section of the journey.

Finding a new seat and checking in again

Have you already checked in at one seat but would like to sit somewhere else? You can use the "Change seat" function in the DB Navigator app to check in at a new seat once. All it takes is three simple steps.

  1. Check in at the original seat: Have you already checked in successfully at your original seat? Then you can now look for another available seat if you like.
  2. Find a new seat and enter the number: Have you found a new seat that is available? Then open the Komfort Check-in function now. Enter the coach and seat number of the new seat (along with your BahnCard number if applicable). If you are using the on-board wifi, you can determine the coach number automatically.
  3. Check in: All done. You are now checked in at the new seat.

Download the app DB Navigator for free