Cancellation form

Do you want to cancel your subscription with Deutsche Bahn? To do that, we'll need the following information from you.

To cancel individual tickets or journeys, please use your customer account or the order search.

Personal data will be handled in accordance with all data protection regulations.

You can save your cancellation request afterward. In addition, we will send you a confirmation of the receipt of your request. We will then forward the request to the relevant subscription service for processing. The service will review your subscription contract and other information to determine the first possible date that your subscription can be cancelled.  You will then receive confirmation of the contract cancellation date.
We will process your request as quickly as possible. 
Please note that processing times vary depending on cancellation request volumes and other factors.