Wifi on long-distance trains
You can use our free wifi throughout the train in Germany and on many cross-border connections. Wifi is available in Austria, France, Belgium, the Netherlands and Switzerland.
Using our free wifi network is so easy:
- Enable wifi on your device.
- Select the "WIFIonICE" network.
- A login page will automatically open on some devices. If no login page appears, type "LogIn.WIFIonICE.de" into your browser and press Enter.
- The login option will automatically appear on the landing page. Accept the general terms and conditions and click the red button.
Long-distance trains are equipped with powerful multiprovider technology that uses all the mobile networks available on the railway lines in parallel to connect to the internet. Passengers can use the free wifi in both first class and second class.
When it comes to using the internet on the go, long-distance rail transport is the best option. You can log on to the wireless internet while travelling, even at speeds of up to 300 km/h.
New connectivity radar service in the ICE Portal
We’ve all been there. You want to download a large e-mail attachment, but suddenly the wifi connection slows down and you don't know when it will change again.
The new connectivity radar feature in the ICE Portal will help in these situations in future. It shows the quality of the internet connection on the ICE on the next section of the route in the form of different statuses: "Fast internet", "Slow internet", "Changeable internet", "No internet" and "No information".
This way, you can better assess the internet connection as your journey progresses and plan your time on the train in the best possible way. The information is displayed directly on the start page of the ICE Portal.
Frequently asked questions about wifi on the ICE
Wifi is available on board all of our ICE trains, on some of our IC trains and on selected regional trains. We are gradually rolling out wifi for our entire long-distance fleet.
No, there is no time limit on free wifi use throughout the journey.
Yes. Free wifi is available on all of these connections. You can keep surfing even as you cross international borders and stay connected in Austria, Switzerland, France, Belgium and the Netherlands.
The wifi speed depends on the connection between the trains and mobile networks, as well as the number of fellow passengers who are online on the train at the same time. In addition, the wifi speed varies depending on the technology of the device and which mobile networks our system can access along the route. The speed may be lower than what you are used to at home.
Please refrain from bandwidth-intensive applications (e.g. app updates, downloads, high-definition films from the internet, operating system updates) as far as possible, as this improves the online experience for both you and your fellow passengers.
You can use the internet on the train with as many devices as you like, such as your smartphone, tablet and laptop, simultaneously.
The wifi in the Intercity fleet is called WIFIonICE, just as it is in the ICE fleet, so you don't have to remember two different names and access variants.
The wifi in first class is set up so that you can work reliably and free of charge. This means you can set up VPN connections, perform research online and send large e-mail attachments, as well as enjoying short videos and music streams.
The wifi in second class lets you surf, mail and chat for free. VPN connections are also possible here.
The wifi network on our trains is a public network, similar to the systems used in hotels or cafes. As with any public network, it is not possible to completely protect communication against interception.
Our wifi system includes a range of security features that make data transfer safer than in similar wifi networks in cafes and other public places. These features include client isolation, which prevents one device in the network from accessing data on another device in the same network. To ensure secure transmission, especially for sensitive data, we recommend that you use a VPN connection and only access https pages.