Frequently asked questions about the demand indicator
The demand indicator always refers to the class requested in the connection information. Second class is the default setting.
- Demand levels are visible only for DB's long-distance trains (ICE, IC, EC). Our system cannot show demand levels on other operators' trains, in particular local and regional trains.
- Our system is also unable to display information for certain other trains, in particular services operating outside of Germany.
- The demand indicator is normally shown 28 days before the day of departure. The demand indicator is not shown for connections that are more than 28 days in the future or if no data is available.
If this is the case for all connections, then the "Demand" column is not visible on your screen.
The demand indicator is based on forecasts. As a result, the actual conditions on a given train can be different to the forecast.
Additionally, the information refers to the entire train (for each travel class). Capacity utilisation can sometimes differ significantly from coach to coach, however. For example, there are usually far more seats available at the ends of the train than in the middle.
Your ticket remains restriction to a specific train. This means that you cannot catch another train with it.
We recommend booking early. This way, you will probably be able to select the seat you want. Demand can change, and if lots of people want to take a specific train, you might not be able to reserve a seat after a certain point. We therefore recommend booking as soon as possible.