Special Terms of Use for DB Navigator

In addition to the "Terms of Use for DB Fernverkehr AG Websites and Apps" and the "Special Terms of Use for Bookings on Websites/in Apps", the following special terms of use apply to DB Navigator:

You may report any legal concerns regarding an offer to us here: Reporting offers

Users may appeal decisions regarding such reports to a certified out-of-court dispute settlement body. If a decision infringes on users' rights, for instance where users are exercising their own rights, the users may assert their rights before the competent court and, if appropriate, a competent out-of-court body. 

DB Fernverkehr AG is entitled to suspend processing of reports from users regarding allegedly unlawful content for a reasonable period of time or on a permanent basis if the user has frequently submitted clearly unfounded reports in the past. DB Fernverkehr AG is entitled to suspend processing of complaints for a reasonable period of time or on a permanent basis if the user has frequently submitted clearly unfounded complaints in the past. DB Fernverkehr AG shall issue a warning prior to such a suspension, provided this does not conflict with the suspension's purpose. 

In the event of disputes, DB Fernverkehr AG is prepared to cooperate with certified out-of-court dispute settlement bodies within the meaning of Art. 21 (3) of the Digital Services Act (Regulation (EU) 2022/2065).