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Enquiries regarding your booking on int.bahn.de

Our service team will answer your questions about your booking on int.bahn.de.

Enquiry information

  • You can find up-to-date information in English about your journey, fares and timetables on the website and in the DB Navigator app.
  • The conditions for returning and refunding tickets purchased online can be found here: Conditions
  • Was your train delayed or cancelled? For information on your passenger rights and how to claim compensation, go to Passenger rights.

contact enquiry journey form

Personal details

We process your information to handle your request (Art. 6 (1) lit. f GDPR). Details about the data controller, recipients, storage duration and your rights can be found in our privacy statement.