Exchange and cancellation conditions for business customers

bahn.business offers participating companies exclusive conditions for the return and cancellation of business travel tickets.

Exchange conditions at a glance

Flexible fare business

Can be cancelled free of charge up to 6 months after the last day of validity

Flexpreis

Can be cancelled free of charge up to the 1st day of validity.
Thereafter: EUR 19 processing fee.

Super saver fare

Cancellation excluded

How to cancel on the bahn.business portal (CLASSIC and SMART)

  • Online tickets that are no longer required can be conveniently edited and, if necessary, cancelled on the business customer portal under "My Bookings".
  • Persons who normally book tickets for others can search for travellers in the "Manage Travellers" section and edit and cancel their tickets by accessing their orders.
  • You can find and cancel DB tickets booked by colleagues, e.g. self-bookers using the "Order Search" feature. To do this, you need the traveller's order number and last name.

Cancelling unused tickets