Exchange and cancellation conditions for business customers
bahn.business offers participating companies exclusive conditions for the return and cancellation of business travel tickets.
How to cancel on the bahn.business portal (CLASSIC and SMART)
- Online tickets that are no longer required can be conveniently edited and, if necessary, cancelled on the business customer portal under "My Bookings".
- Persons who normally book tickets for others can search for travellers in the "Manage Travellers" section and edit and cancel their tickets by accessing their orders.
- You can find and cancel DB tickets booked by colleagues, e.g. self-bookers using the "Order Search" feature. To do this, you need the traveller's order number and last name.