Who is responsible for the data?

DB Vertrieb, DB Fernverkehr and DB Regio are jointly responsible for processing your data. These companies are joint controllers according to Art. 26 GDPR. The parties have formally agreed which of them complies with the obligations arising from GDPR. Independently of this, you can make a claim based on your rights against the aforementioned contracting parties at any time. Depending on who you write to, your request will be forwarded to the person responsible for providing the service you are using. As a result, you may receive an answer from the relevant DB service unit instead of us. To exercise your rights relating to your customer account, simply contact us at the following address:

DB Vertrieb GmbH
DB Tower
Europa-Allee 78-84
60486 Frankfurt
or via  E-Mail p.d-datenschutz@deutschebahn.com.

You can find further information in our privacy statement.