What if I am late for the DB shuttle service?
If you think you will not make it to the pick-up point in time, please call the driver and inform them of your delay. You will find the driver's phone number in the e-mail and SMS with the driver details you received before the trip.
If you do not inform the driver of your delay, they will leave after the agreed waiting time. You will be charged a no-show fee. This does not apply in the event of train delays.