DB shuttle service

The DB shuttle service takes you from the station to your destination and vice versa without any waiting time.


  • Quality-verified vehicles and drivers
  • Can be exchanged and cancelled free of charge
  • We wait for you if the train is late
  • Exclusively for you as a DB customer at a favourable fixed price up to 15 per cent below the regular price

How it works

  1. Book
    To book, enter your data and click on "Confirm booking". You can currently pay by credit card. You will receive a booking confirmation with all the trip details and your first Talixo payment PIN by e-mail.
  2. Ride
    You will receive the driver details via e-mail and SMS about 30 minutes before the start of the journey. You will receive an additional notification via SMS as soon as the driver has arrived at the pick-up location.
  3. Pay
    Confirm the trip and the amount with the driver at your destination using the Talixo payment PIN. Payment is completely electronic.


  • Driver with Talixo seal of quality
  • Economy class sedan (e.g. Mercedes C-Class or VW Touran)
  • 10 minutes waiting time included; 90 cents per additional minute (incl. 19% VAT)
  • Number of persons according to the type of vehicle booked
  • Number of luggage items according to the type of vehicle booked

You'll receive a booking confirmation by e-mail immediately after booking. This confirms your booking.

You can change or cancel your booking via your personal Talixo account. You can access your Talixo account from within your booking confirmation or at talixo.com.

Log in with your personal login details, go to "My Bookings" and then click the change or cancel booking button for the respective trip.

If you change a booking, Talixo will try to offer you a trip at the same conditions.

Your DB shuttle service booking is not linked to your train ticket booking. Please cancel your DB shuttle service booking separately.

With the DB shuttle service, we always offer you a fixed price including all taxes, fees and tips. The fixed price for sedans may change due to a) delays caused by the client, b) route changes or c) rebookings.

  • a) If the delay of a passenger results in additional waiting time, this will be charged at a maximum of 90 cents per minute (incl. 19% VAT). Train delays through no fault of the passenger are excluded.
  • b) In the event of a route change, any price change is based on the distance.
  • c) Rebookings up to three hours before departure are free of charge. Rebookings within three hours of departure are subject to a processing fee of EUR 5. Cancellations within 3 hours of the pick-up time will be charged the full rate.

If you change a booking, Talixo will try to offer you a trip at the same conditions. If this is not possible, you will be informed.

Further information

Frequently asked questions about the DB shuttle service

Your credit card details are handled with the utmost care and are protected against unauthorised access. To guarantee this, Talixo works with a well-known payment provider that meets the strictest security standards and is PCI-DSS certified (Payment Card Industry Data Security Standard).

At the moment, only credit card payment is accepted. You only need to enter your credit card details when you make your first booking. The next time you make a booking, you can simply click on the credit cards you have saved for payment. You can add several credit cards to your Talixo account.

We hope to be able to offer more payment options soon.

The driver knows your train number. The pick-up time will be adjusted accordingly at no extra cost.

Discuss your new destination directly with the driver. Change requests may affect the fare.

If you think you will not make it to the pick-up point in time, please call the driver and inform them of your delay. You will find the driver's phone number in the e-mail and SMS with the driver details you received before the trip.

If you do not inform the driver of your delay, they will leave after the agreed waiting time. You will be charged a no-show fee. This does not apply in the event of train delays.

Call the driver directly and ask for their exact location. You will find the driver's phone number in the e-mail and SMS with the driver details you received before the trip.

You can recognise the driver by the Talixo sign with your name or the name of the person you indicated when booking.

At the end of each trip, a feedback option for the respective trip is activated in your account. In addition to the option to rate the vehicle and driver, you can also comment on Talixo's service and fleet.

This will help us to improve the DB shuttle service and respond even better to your needs.

Send us your feedback via e-mail at support@talixo.com. We take your feedback seriously and will resolve any problems or issues as quickly and fairly as possible.

If you have received a booking confirmation by e-mail, a vehicle has been reserved for your journey. You will also receive an SMS with the driver information before the start of the trip so that you can contact the driver if necessary.

The driver will ask you for your name and the details on your booking confirmation, which you will have received by e-mail and SMS. Please have your booking confirmation ready either on paper or on your mobile phone.

The four-digit PIN is your electronic signature with which you authorise payment to the driver. The PIN is sent to your mobile phone as an SMS before each trip. If you do not have the PIN at hand, you can confirm the payment with your signature.